The cloud transition has arrived

Posted by Ron Miller on Apr 20, 2015 12:00:00 PM

While many companies have begun the journey to the cloud, they are often living in parallel universes. In one, they maintain older legacy systems. In the other, they have moved workloads to cloud. That means they have to figure out how to manage both worlds.

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Topics: Cloud Industry and Technology

Ask Intronis: What’s the best way to support mixed environments?

Posted by Courtney Steinkrauss on Apr 20, 2015 9:00:00 AM

Q: I’m about to sign on a new client, and they have both PC and Mac devices operating on their network. I want to win the business, but I’m not sure how to manage both operating systems at the same time and make sure it all gets backed up properly. Can you help me out? What should I be aware of when for supporting a mixed environment like this? 

Managing a network that has a number of different operating systems can be tough. That’s why it’s important to define a process up front for working with the various devices so you can avoid constant oversight and lost productivity. (We know how annoying it can be to waste your time!)

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Topics: Ask Intronis

Cloud 5: HP stays in cloud, Docker's big raise, false security worries

Posted by Ron Miller on Apr 17, 2015 9:00:00 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

Before we jump into this week's links, please have a look at one of our recent blog posts, Machine learning suddenly popular with cloud vendors. Machine learning is suddenly the must-have feature for cloud service providers. AWS may be the latest, but it's something all the usual suspects are offering now.

And without further delay, here we go with this week's links:

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Topics: Cloud Trends

What I learned at my first Elevate Conference by CMIT Solutions

Posted by Lindsay Faria on Apr 16, 2015 3:34:00 PM

This week, I had the pleasure of attending my first CMIT Solutions Annual Convention and meeting service providers, most of whom use the Intronis ECHOplatform to deliver cloud backup and data protection to their small and medium-sized business customers. As I make my way back from beautiful Park City, Utah, I can't help but reflect on what a cool experience it was.

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Topics: Events and Webinars

The rise of self-service data integration

Posted by Mike Vizard on Apr 16, 2015 9:00:00 AM

IT service providers have made billions of dollars integrating applications inside and outside the cloud, but a new category of data integration platforms in the cloud has the potential to cut into those profits. The transformation of data integration into a self-service offering that requires no programming expertise whatsoever is threatening the need for IT experts. For IT services providers, the rise of these services represents something of a double-edged sword.

Two examples of these new classes of data integration services are Bedrock Data and Adeptia, which interestingly have taken different approaches to solving a similar problem.

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Topics: IT Services Trends, Cloud Trends, Integrations

4 ways to improve your MSP sales and marketing strategy

Posted by Courtney Steinkrauss on Apr 15, 2015 12:00:00 PM

The market for managed service providers is crowded, and there’s competition everywhere. That’s why a solid sales and marketing strategy is an integral part of an IT services business. After all, getting the attention of prospects and converting them into new customers is the key to maintaining and growing a successful business.

Even though you might want to focus on your sales and marketing efforts, you probably aren’t sure where to begin. Or maybe you’re frustrated with the results of your current efforts, or you’re just stuck in a rut.

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Topics: MSP Marketing, Sales Management

Cold calling tips for MSPs: What to do when you can’t get through

Posted by Carrie Simpson on Apr 15, 2015 8:00:00 AM

If everyone picked up their own phone every time it rang, cold calling would be the easiest job in the world. If you’re cold calling regularly, you’ve likely been shut down by a few of these choice statements:

  • “We’re not interested.”
  • “We don’t take unsolicited calls.”
  • “You can email us something at info@ ....”

And worst of all, the click of a hang-up.

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Topics: Growing Your MSP Business, Sales Process, Lead Generation

Revenues from on-premise IT services expected to decline

Posted by Mike Vizard on Apr 14, 2015 12:00:00 PM

Building an IT services business around any given set of products assumes that those offerings are going to be installed somewhere—and that can be an issue. In the age of the cloud, it’s becoming increasingly clear that the IT services business is being fundamentally altered.

In fact, a recent report from the market research firm Technology Business Research (TBR) finds that network infrastructure revenue for the companies it tracks only grew 1.6 percent in the most recent fourth quarter, compared to 7 percent year-over-year growth seen in the prior quarter.

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Topics: Cloud Industry and Technology, Cloud Trends

Three questions MSPs need to ask about file-sharing platforms

Posted by Achmad Chadran on Apr 14, 2015 8:30:00 AM

Business-grade file-sharing isn’t just about data security. Yes, that is a critical consideration, but a file-sharing solution needs to serve a variety of business needs to be both effective and successful. That’s why it’s important for managed service providers to look more broadly at these platforms’ architectures, capabilities, and features when evaluating business-grade file-sharing platforms.

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Topics: Professional Services, MSP Marketing, ECHOshare file sync and share

Machine learning suddenly popular with cloud vendors

Posted by Ron Miller on Apr 13, 2015 12:11:02 PM

Suddenly, machine learning is the must-have feature for every cloud vendor. Just this week, Amazon Web Services announced its new Amazon Machine Learning platform.

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Topics: Cloud Trends

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