Tech Time Warp: Hacker Condor indicted on charges

Posted by Lauren Beliveau on Sep 30, 2016 12:01:00 PM

Cyber security seems to make headlines every week these days. Whether it’s a data breach, a new strain of ransomware, or a company that got duped out of millions of dollars in a CEO email scam, cybercrime keeps bombarding our newsfeeds. But hackers knew how to make headlines long before this.

This week marks 20 years since hacker Kevin Mitnick—more famously known as Condor at the time—was charged with 25 felony counts, 14 of which were for wire fraud containing millions of dollars’ worth of software. This Tech Time Warp looks back at one of the world’s most famous hackers and where he is now.

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Topics: Tech Time Warp

Cloud 5: Another company all in on cloud, Microsoft's hybrid strategy

Posted by Ron Miller on Sep 30, 2016 9:29:33 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

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Topics: The Cloud 5

Time to get real with corporate boards about IT security

Posted by Mike Vizard on Sep 29, 2016 12:18:29 PM

As the number of regulations related to IT security continues to increase, the board of directors of most organizations has taken note of the fact that there’s significantly more financial liability pertaining to IT security.

In fact, a new survey 126 such boards conducted by Osterman Research on behalf of Bay Dynamics, a provider of cyber risk analytics tools, finds that 60 percent of the respondents say that cybersecurity mandates have become somewhat or very difficult to satisfy.

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Topics: IT Security

The myth about big cloud infrastructure customer wins

Posted by Ron Miller on Sep 28, 2016 3:48:13 PM

Cloud vendors are fighting a huge battle these days over customers. Each company, especially those chasing market leader AWS, like to scream from the hill tops when they get a big customer win, but how seriously should we take these announcements, and are they as significant as these companies would have us believe?

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Topics: Cloud Trends

A good MSP marketing plan is not a to-do list

Posted by Marie Rourke on Sep 28, 2016 11:22:00 AM

Marketing isn’t a series of check boxes. It’s a way to engage, empower, and take actions that will create an exceptional experience and exceed business goals. And contrary to popular belief, it doesn’t require hundreds of thousands of dollars to get it done right. What is required, though, is initiative, time, drive, and consistency. Oh, and a solid plan. 

A good marketing plan keeps the business focused on achieving its goals and communicating its differentiated value. It uncovers new opportunities, inspires discussion, encourages engagement, and fuels the corporate culture. Marketing also drives sales leads and can help close the deal with the right content and collateral in play.

So what makes for a good MSP marketing plan?

The topic was white hot at ChannelCon and XChange this year and for good reason.

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Topics: MSP Marketing

Developers emerge as IT channel amplifiers

Posted by Mike Vizard on Sep 27, 2016 11:44:00 AM

In the past year or so, just about every provider of on-premise software has shifted their focus from traditional resellers to developers that invoke their software as a service using application programming interfaces (APIs).

For many traditional resellers that shift is perplexing. After all, software installed on premise usually costs thousands of dollars. In contrast, developers typically only want to part with a couple hundred dollars if the vendor is lucky. The difference is that there are thousands of developers, but there may only be hundreds of customers willing to fork over hundreds of thousands of dollars for an enterprise license.

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Topics: IT Services Trends

Email Threat Scan: How many advanced threats are hiding in your inbox?

Posted by Chris Crellin on Sep 27, 2016 8:28:00 AM

As an MSP, you know that email security is getting more important every day because ransomware and other advanced threats are on the rise. According to a recent report, 93 percent of all phishing emails in the first quarter of 2016 contained ransomware. And people are falling for it. Verizon’s 2016 Data Breach Investigations Report found that roughly 30 percent of phishing emails are opened, and 12 percent of the people targeted clicked on the link or attachment. Those aren’t good odds for your SMB customers.

Traditional email filters and built-in security features like Exchange Online Protection can keep out some of those threats, but have you ever wondered how many advanced threats and spear phishing attacks have penetrated your Office 365 email already? That’s why we’re introducing the Barracuda Email Threat Scan for Office 365.

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Topics: Announcements

Ask Intronis: How can my MSP get the most value out of a tradeshow?

Posted by Lauren Beliveau on Sep 26, 2016 7:16:00 AM


Q: My MSP is looking to get our name out there and add new customers to our offering. After being in the break-fix industry for a few years, we know that as an MSP we need to actively look for new clients. We’ve heard that tradeshows might be a good way to get our foot in the door and meet perspective clients. How can my MSP make the most of going to a tradeshow and use it to help my business?

Tradeshow season is upon us, and these types of events are a great way to network with other IT service providers and meet vendors face-to-face. Plus, depending on what type of tradeshow you attend, you can also meet new prospects. Tradeshows hold a lot of value for your MSP business, and they can help develop and sharpen your skillset as well.

To help you get the most out your tradeshow experience, we talked to Erin Shaw Crowley who is the event marketing manager at Intronis MSP Solutions. Erin is a tradeshow pro. After planning and attending more than a hundred conferences and events, Erin has them down to a science, but she still comes away from each one learning something new. Here is Erin’s advice on how to get the most out of a tradeshow as an MSP.

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Topics: Events and Webinars, Ask Intronis

Tech Time Warp: Emoticons turn 34

Posted by Lauren Beliveau on Sep 23, 2016 11:34:00 AM

The hardest thing to convey over email or text is emotion, so a message’s real meaning often gets lost or misinterpreted. That’s why in 1982 computer scientist Scott Fahlman proposed a new form of communication—the emoticon. This Tech Time Warp goes back to Sept. 19, 1982, for a look at the birth of the emoticon.

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Topics: Tech Time Warp

Cloud 5: Oracle's cloud strategy, price wars rage on

Posted by Ron Miller on Sep 23, 2016 10:20:19 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

Before we jump into this week's links, please have a look at one of our recent blog posts, Adobe has struck gold since moving to the cloud. Adobe has been on quite a run since it moved to the cloud, with 10 straight quarters of record revenue.

And without further delay, here we go with this week's links:

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Topics: The Cloud 5

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