Tech Time Warp: The SirCam virus - July 30, 2001

Posted by Lauren Beliveau on Jul 29, 2016 2:57:34 PM

This Tech Time Warp goes back to 2001 shortly after Microsoft released Windows XP, which meant Windows 95 had officially become a legacy product. Do you remember Clippy? 2001 wasn’t a good year for Clippy. Clippy was Microsoft’s cartoon office assistant, and in April 2001, Microsoft announced that their Office products would no longer include this little character. While early Windows users may have been devastated to discover their favorite helper is missing, there were bigger problems lurking in 2001—computer viruses.

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Topics: Tech Time Warp

Cloud 5: Google plays catch up, Amazon plays capacity game well

Posted by Ron Miller on Jul 29, 2016 10:30:05 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

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Topics: The Cloud 5

5 reasons we're looking forward to CompTIA ChannelCon 2016

Posted by Katie Sousa on Jul 28, 2016 4:02:49 PM

Next week, the Intronis MSP Solutions crew will be heading to CompTIA ChannelCon 2016 in Hollywood, Florida. (Hey, it wasn’t hot enough up here in New England, so we decided to travel down to Florida and really take on the heat!) This will be our fifth year attending ChannelCon, and we’re really excited to be back.

Are you headed to ChannelCon too?

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Topics: Events and Webinars

Assessing the impact of Windows 10 on MSPs

Posted by Mike Vizard on Jul 28, 2016 9:56:22 AM

As Microsoft gears up for the second anniversary of Windows 10 next week, managed service providers should plan on seeing a lot more of the latest version of Windows on corporate desktops.

Overall, Microsoft claims to have delivered more than 380 million instances of Windows 10 already. Most of those instances of Windows 10 are running on consumer devices, though. More interesting to MSPs is the fact that Microsoft also claims that 85 percent of the Fortune 500 have been piloting Windows 10. Couple that with an estimated third of the small-to-medium (SMB) market running some form of Windows 10, and it’s clear that starting this fall MSPs should be seeing Windows 10 on more of the endpoints they support.

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Topics: Microsoft Windows

19 Essential marketing metrics for MSPs

Posted by Angela Leavitt on Jul 27, 2016 3:48:57 PM

If you’re like most MSPs, you may find marketing … well … aggravating. There are so many strategies, tactics, and platforms to manage, so it can be difficult to know what is working — or IF your marketing is working at all. And if you aren’t certain something is working, why spend the money?

Speaking of money, let’s talk budgets for a minute. What SHOULD you be spending?

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Topics: MSP Marketing

3 Things to consider before hiring a telemarketer for your MSP

Posted by Carrie Simpson on Jul 26, 2016 4:58:40 PM

Many managed service companies choose to hire in-house instead of outsourcing their sales appointment setting. There are pros and cons, and I’m going to share with you some things you should consider before you make your choice.

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Topics: Growing Your MSP Business

Ransomware driving backup and recovery conversations for MSPs

Posted by Mike Vizard on Jul 26, 2016 10:14:37 AM

Backup and recovery may not have always been the sexiest of IT topics, but thanks to the rise of ransomware it is now one of the hottest.

The single most effective defense against ransomware is an ability to recover an organization’s data from an unencrypted data source. Otherwise, most organizations wind up paying a fee to recover data that has been encrypted by cybercriminals who typically used social engineering techniques to trick an end user into downloading a file loaded with malware.

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Topics: Ransomware

The MSP’s Bookshelf: The Checklist Manifesto

Posted by Lauren Beliveau on Jul 25, 2016 11:30:00 AM

As an IT service provider, you know that systems and processes can get complex. Whether it’s hiring a new tech and getting them up to speed, setting up a new service for a client, or even making sure you are up to date on all the new compliance regulations; there is a system for everything. But how can you make sure those processes are standardized? The answer is simple — checklists.

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Topics: Business Development

Ask Intronis: How can I make Office 365 benefit my MSP?

Posted by Lauren Beliveau on Jul 25, 2016 7:30:00 AM

Q: I’m really worried about customers switching to Office 365. We’ve already made a huge investment in both our infrastructure and getting our techs up to speed on hosting Exchange servers. I know there is a lot of hype about Office 365, and a bunch of our customers are moving to it. However, I don’t see the benefit for my MSP to provide Office 365 to our customers. The margins seem much smaller than selling more traditional solutions. Is there something I’m missing? Are there reasons why I should offer Office 365 to my SMBs?

You’re not the only MSP that feels this way about providing Office 365 to their customers. However, because so many companies are switching to these services, you don’t want your MSP to get left behind. Providing this service will help you stay competitive, and with more and more services being offered in the cloud, this growing trend isn’t going to away anytime soon.

To answer your question and help you understand the value behind offering Office 365 to your customers, we spoke with some of our MSP Partners to get their insight on what they see as positives about Office 365. We also spoke to one of solutions engineers, André Leblanc, and asked him how MSPs can use add-on services for Office 365 to generate more revenue.

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Topics: Ask Intronis

Tech Time Warp: Robots in real life - July 1977

Posted by Lauren Beliveau on Jul 22, 2016 9:55:30 AM

This Tech Time Warp goes all the way back to July 1977, a couple months after the first Star Wars movie was released. After the movie came out, it seemed that everyone had become robot crazy. The hundreds of robots featured in the movie (a.k.a. droids) like C-3PO and R2-D2 had managed to win hearts.

But, when George Lucas was first creating R2-D2, animatronics experts said it was impossible to have mechanical ‘beings’ who could perform like characters. To give R2-D2 the personality Lucas wanted, he needed to be part remote control and part costume to fully encompass the character. After seeing movies like Star Wars, people got hooked on the idea of creating robots in real life.

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Topics: Tech Time Warp

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