SMBs overcome cloud security concerns with experience, study says

Posted by Kristen Ciccolini on Apr 17, 2014 1:00:00 PM

As cloud computing adoption increases, SMBs' cloud security concerns typically fade away, according to a new study by cloud portfolio management company RightScale.

Small business owners are often reluctant to adopt new technologies, and their concerns with cloud security have long been a challenge for MSPs. However, in its 2014 State of the Cloud Report, RightScale found that nearly 90 percent of organizations are now using cloud services.

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Topics: IT Channel Insights

Survey finds companies want a kinder, gentler, more engaged IT department

Posted by Ron Miller on Apr 17, 2014 7:18:00 AM

A new survey that was published by Avanade this week found that for the most part companies want their IT departments to be service oriented, flexible and ready to help business units.

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Topics: IT Channel Insights

Intronis Spring Release ’14: Grow your data protection footprint

Posted by Chuck DeLouis on Apr 16, 2014 11:23:09 AM

We’ve reached general availability for the Intronis Spring Release ’14, which is currently rolling out to partners as you read this post.

The new release could be the most transformative product announcement in our company’s history for several reasons.

Not only does it introduce great new functionality to our platform, but it’s also the first in a series of exciting announcements this year that will transform how our partners manage the data protection needs of their clients.

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Topics: Intronis Support Center

MSPs: Here’s how to develop an effective content strategy

Posted by Kevin Cain on Apr 15, 2014 11:00:00 AM

With your team in place, the next step to building a content marketing program is to start framing out a strategy.

That strategy should be built upon four primary pillars, including your understanding of your target audience, the actual content that you are going to create, the actions that you want your audience to take as a result of consuming your content, and the methods or tactics that you will use to deliver it.

Let’s take a closer look at each one of these areas by answering the following questions:

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Topics: Growing Your MSP Business

Why many healthcare providers don't trust MSPs

Posted by Manny Veiga on Apr 14, 2014 1:18:15 PM

Some MSPs would tell you trust is everything in the IT channel, and perhaps no sector presents a bigger challenge for services providers looking to earn customer trust than healthcare.

A recent report from the Ponemon Institute demonstrates just how big a hill providers must climb to earn their healthcare clients' trust. 

The Fourth Annual Benchmark Study on Patient Privacy and Data Security found that 40 percent of healthcare providers are "not confident" in the ability of their contractors and subcontractors to manage sensitive patient information.

An additional 33 percent of respondents were only "somewhat confident" that their business associates could handle this data.

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Topics: IT Channel Insights, HIPAA and Healthcare IT

Making Intronis your single-source data protection provider

Posted by Rick Faulk on Apr 11, 2014 12:30:00 PM

Several months ago, I took a trip to Chicago to visit with a few Intronis partners in the area. I was joined by our VP of Partner Success Jasmine Lombardi, and our goal was to re-connect with these partners and find out what Intronis could be doing to better serve them.

We learned a lot about the features, services, and support our partners want, but one message in particular really resonated with me. It involved MSPs’ need to save time and money by consolidating all of their data protection tools with one solution.

One partner put it very succinctly, saying "Give me one product… a single dashboard… the same tool that does everything."

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Topics: Growing Your MSP Business

Cloud 5: IT culture shift, VMware adapts to BYO and McKinsey finds IT needs kick in the keister

Posted by Ron Miller on Apr 11, 2014 9:31:52 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

Before we jump into this week's links, please have a look at one of our most recent blog posts, Preparing for the age of Bring your own Everything. Surely, you've heard of Bring Your Own Device, but did you know that's only scratching the surface of the “Bring Your Own” movement? Because once you empower people with a super computer in their hands the flood gates open to the idea of BYO-e where “e” stands for everything

And without further delay, here we go with this week's links:

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Topics: IT Channel Insights

Preparing for the age of Bring Your Own Everything

Posted by Ron Miller on Apr 10, 2014 2:57:34 PM

There once was a time when Bring Your Own Device (BYOD) was a radical notion inside organizations. Perhaps an executive with enough power brought in an unapproved smartphone or an iPad, but the general workforce? They wouldn't dare.

But today we aren't just faced with BYOD, we're facing BYO-E, where "e" stands everything. Yes, everything.

Alan Pelz-Sharpe, speaking at the AIIM conference last week in New Orleans, said IT is really struggling with this too, as the landscape shifts even further around them. Pelz-Sharpe pointed out that folks were used to the world working a certain way and this shift away from their control is disorienting for them. 

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Topics: IT Channel Insights

Heartbleed bug: You're safe with Intronis

Posted by Manny Veiga on Apr 10, 2014 1:34:00 PM

Reports from various sources this week have unveiled a vulnerability within OpenSSL, the open-source library of the Secure Sockets Layer (SSL) and Transport Layer Security (TLS) protocols.

Dubbed "Heartbleed," this bug allows attackers to steal and read data normally protected by these popular internet secure protocols - the type of data stored in web applications, emails, instant messaging, and even some virtual private networks (VPN). 

We have checked and tested our portal site against Heartbleed and confirmed that Intronis is not subject to this vulnerability.

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Topics: Intronis Support Center

Data Point: The power of multiples in channel sales

Posted by 2112Group Reports on Apr 9, 2014 1:05:00 PM

We often harp on the need for solution providers to develop and market honest-to-goodness solutions sets that target real business outcomes as opposed to one-off transactions that do little to add value to the client relationship or the partner’s bottom line.

When we look at the numbers related to the relative complexity of individual channel deals, it’s apparent the proclivity for technology solution sets is real and the concept of packaged solutions is gaining traction.

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Topics: Growing Your MSP Business