Over the past five years I have coached more than 1,000 MSPs on how to increase recurring revenue and profitability. In every case, the business owner wanted their future results to be dramatically different than their current situation. This means that something (usually a long list of things) will need to change. It may be a change in people, process, or focus.
I have found that discipline around the business planning process is the leading indicator of success. Let me explain a few reasons why time spent on business planning will change your business and change your life.