Security drives demand for professional cloud services

Posted by Mike Vizard on Jul 7, 2015 9:03:24 AM

new survey from Technology Business Research forecasts that demand for cloud professional services will exceed $55 billion by 2020, representing an annual compound growth rate of 9 percent from the current value of $35 billion.

The TBR report suggests that security expertise is now basically a requirement to play in the category. Given the fact that security is the number one concern organizations have when adopting cloud services, the report contends that most professional services firms are not going to get very far without a firm grounding in cloud security issues.

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Ask Intronis: How to develop a training program for new IT employees

Posted by Courtney Steinkrauss on Jul 6, 2015 9:00:00 AM

Ask Intronis is a weekly advice column answering common questions from MSPs and IT service providers. It covers topics ranging from pricing and selling to marketing and communications—and everything in between. Submit your questions by emailing

Q: My MSP business is growing, and we’re hiring like crazy! How do I make sure my new hires are trained properly and can support my customers? I want to know my employees are prepared for the job and have the opportunity to ask questions and develop their skills, so I want to set up a training program. How do I get started? 

Congratulations on the growth your company’s experiencing! It sounds like you weren’t offering formal training to your employees before your business got to this point. So, you’ll need to dedicate time and resources to train both new hires and veteran employees.

To help you start implementing a formal training program, we sat down with Laura Stark, our corporate trainer here at Intronis, to get her advice. Here are Laura’s tips:

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Topics: Ask Intronis

Cloud 5: AWS in India, cloud monitoring tools, art of cloud

Posted by Ron Miller on Jul 3, 2015 10:04:17 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

Before we jump into this week's links, please have a look at one of our recent blog posts, The cloud is surely coming of age. When Oracle makes a complete transition to the cloud and Box partners with IBM and Microsoft, it's either a sign of the apocalypse or proof the cloud is coming of age.

And without further delay, here we go with this week's links:

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Topics: The Cloud 5, Cloud Trends

Legal tussle between Oracle and Google to foster open API development

Posted by Mike Vizard on Jul 2, 2015 12:00:00 PM

In the wake of a Supreme Court decision not to hear an appeal of a ruling on whether application programming interfaces (APIs) are subject to copyright, concerns about how vibrant the API economy might actually be are now rife throughout the IT industry.

While it remains to be determined if the use of Java APIs within the Google Android operating system constitutes fair use as defined by copyright law, the case is sure to push organizations toward clearly defined APIs that are well within the bounds of the public domain.

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Topics: IT Services Trends, Cloud Trends

Top malware threats to watch: CryptoWall, Jellyfish, Demon, and Moose

Posted by Paul Hanley on Jul 2, 2015 8:50:00 AM

It’s becoming more and more commonplace to read headlines reporting the latest and “greatest” security breach affecting a major corporation. Target, Home Depot, Anthem, and even the United States government have all been affected by cybercriminals hacking into their system and exploiting their sensitive information.

While these attacks are becoming more frequent, they’re also becoming more sophisticated. Cloud computing has made it easier for cybercriminals to infiltrate systems and obtain sensitive information. Of these cybercriminals, malware authors are key players. They’re creating new software used to steal this information, and they’re perfecting the variants of malware that already exist. To understand these developments, let’s look at the top three types of malware IT service providers and SMBs need to be aware of today.

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Topics: Malware, Cyber Security

The cloud is surely coming of age

Posted by Ron Miller on Jul 1, 2015 3:25:01 PM

There have been signs aplenty this year that the cloud is coming of age, but over the past few weeks, we have seen a couple of things that prove even the biggest companies have arrived and are playing nicely with the born-in-the-cloud crowd.

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Topics: Cloud Trends

Win cool tech prizes in the Intronis Sizzlin’ Summer Giveaway

Posted by Anne Campbell on Jul 1, 2015 9:30:00 AM

Here at Intronis, we love tech gadgets. (And we’re sure we’re not the only ones!) We had so much fun giving out cool prizes all month long in December that we decided to bring the contest back for the entire month of July.

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Topics: Announcements

Quiz: How well do you know the latest malware threats?

Posted by Anne Campbell on Jun 30, 2015 11:30:00 AM

Think you’re a cybersecurity expert? It seems like a new malware strain crops up every day, continually putting your SMBs customers—and their data—at risk. Staying ahead of cyber criminals and the latest threats can be a challenge, even for the most alert business owners and IT service providers.

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Topics: Malware, Cyber Security

Pace of planned Windows 10 migrations picks up

Posted by Mike Vizard on Jun 30, 2015 9:11:10 AM

new survey finds that more than half of IT organizations plan to make the shift to Windows 10 within a year of the new operating system being shipped on July 29.

At first blush that might not seem like a huge success, but compared to the rate at which enterprise IT organizations made the shift to Windows 7—and switching at all in the case of Windows 8—it looks like Windows 10 is poised to become an unqualified success for Microsoft from a corporate IT perspective.

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Topics: IT Services Trends, Microsoft Windows

Ask Intronis: How to prepare my MSP business for Windows 10 release

Posted by Courtney Steinkrauss on Jun 29, 2015 9:01:22 AM

Q: Microsoft’s Windows 10 is being released on July 29. What opportunities does this present to my MSP business? How can I use this release to sell my services and connect with my customers?

The announcement that Windows 10 will be the last release of the OS platform brought questions, concerns, hopes, and opportunities for businesses that use Windows products and their IT service providers. Now, after months of discussion, the release is upon us.

Windows 10 stands apart from previous versions for a number of reasons. Microsoft has said that this release will be a free upgrade for some (but not all) of their customers including ongoing beta testers. The OS also includes interesting new features like Hologram technology, Cortana (the equivalent to Apple’s Siri), and new web browser dubbed Edge, to name a few.

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Topics: IT Services Trends, Ask Intronis

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