Tech Time Warp: The birth of the World Wide Web (not the Internet!)

Posted by Lauren Beliveau on Aug 26, 2016 11:09:45 AM

You probably heard the news on Tuesday about Internaut Day (No, that’s not a typo, the word is a combination of the Greek word ‘nauta,’ which means traveler, and the Internet.)— or as it’s more commonly known, the 25th anniversary of the World Wide Web going public. While many people thanked Tim Berners-Lee for his contribution to computers by creating the web, it seems like they have the wrong day!

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Cloud 5: Salesforce's smarter future, cloud security birds and bees

Posted by Ron Miller on Aug 26, 2016 9:14:42 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

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Topics: The Cloud 5

OpenStack starts to come of age

Posted by Mike Vizard on Aug 25, 2016 10:37:11 AM

OpenStack initially emerged as a platform for running a new generation of “cloud native” applications on premise as an alternative to VMware. A few years later it became apparent that carriers and cloud service providers (CSPs) were pouring a lot of engineering resources into OpenStack because using commercial software at that level of scale is simply cost prohibitively.

These days, OpenStack is being used mainly by developers and engineers as a platform for creating new applications. It still takes a fair amount of expertise to stand up an OpenStack cloud. As a result, there is still quite a bit of VMware software running on premise in the enterprise because from a management perspective the VMware environment is significantly more mature.

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Topics: IT Services Trends

3 Types of SMBs that are good candidates for appliance-based backup

Posted by Kyle Marsan on Aug 24, 2016 2:26:08 PM

As an MSP, you want options. You serve a variety of customers, and they all have different needs and IT environments. You know it takes flexibility to meet those needs and keep everyone’s data protected.

The tricky part can be figuring out what type of backup solution is right for each customer. Some SMBs only have a small number of work stations and a small amount of data to protect, so the answer is pretty straightforward — cloud backup. For others, a physical or virtual backup appliance is a better fit.

Webinar: Meet Our Backup Appliance

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Topics: Selling Cloud Backup

Everyone is suddenly seeing gold in cloud infrastructure market

Posted by Ron Miller on Aug 24, 2016 12:10:17 PM

Count Chinese software company Kingsoft as the latest organization, boldly believing it can grab a chunk of the cloud infrastructure market. Who can blame them when there's clearly big money there.

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Topics: Cloud Trends

Cognitive computing comes to IT staff allocation

Posted by Mike Vizard on Aug 23, 2016 9:50:53 AM

The allocation of IT staff across multiple ongoing projects is often the most challenging management issue that IT service providers regularly face. After all, there are a limited number of IT specialists in any given category, and optimizing the deployment of those experts is often the difference between success and failure across multiple IT projects that need to be managed simultaneously.

Because of these issues, IT service providers should pay attention to an effort Capgemini has embarked on to employ the IBM Watson platform to optimize IT staff deployments.

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Topics: IT Services Trends

Ask Intronis: How can direct mail help move my MSP business forward?

Posted by Lauren Beliveau on Aug 22, 2016 7:30:00 AM

Q: As a growing MSP, we’re constantly looking for new ways to appeal to our prospects, and we’re ready to try something different. We were thinking about trying direct mail, but I’m not sure how we should go about it. Do you have any tips for launching an effective direct mail campaign?

Congratulations on incorporating another way to reach out to your prospects. Recognizing that you need multiple methods to reach potential customers is an important step in expanding your business and introducing new clients to your managed service offering. And, when you develop a successful direct mail campaign, you can see some tremendous results.

To give you advice on how to create a direct mail campaign that will make a splash, we spoke to Richard Delahaye, our senior director of marketing here at Intronis MSP Solutions. Richard has created a variety successful direct mail campaigns, and he believes that direct mail is a great way to gain your prospects attention. Here is Richard’s advice for creating an effective campaign:

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Topics: Ask Intronis

Tech Time Warp: The Mass-Emailing Malware You Almost Forgot About

Posted by Lauren Beliveau on Aug 19, 2016 12:00:00 PM

In this Tech Time Warp we reminisce about the detrimental malware Sobig.F, which was first detected on Aug. 18, 2003. Although this malware was detected 13 years ago, to this day many think it was one of the most destructive worms to ever hit inboxes.

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Topics: Tech Time Warp

Cloud 5: AWS's long game, Intel's struggle and death of private clouds

Posted by Ron Miller on Aug 19, 2016 9:12:46 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

Before we jump into this week's links, please have a look at one of our recent blog posts, Salesforce wants to remove the friction between its product. Cloud companies have always been more friendly about working together and Salesforce is making sure its various tools play nicely together too.

And without further delay, here we go with this week's links:

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Topics: The Cloud 5

The MSP’s Bookshelf: The Innovator’s Dilemma

Posted by Lauren Beliveau on Aug 18, 2016 12:00:00 PM

Technology is constantly changing, and as an MSP you’re at the forefront of what products and services your SMB customers want. With new disruptive technologies coming into the marketplace on a daily basis, it can be hard to keep up. Disruptive technology is a cheaper, easier way to produce the same product in a new way, such as Google Maps replacing navigation systems.

With emerging trends in the marketplace, how do you know when it’s time to jump on board with a new technology and when you should wait it out? Recently we read The Innovator’s Dilemma by Clayton Christensen and discovered why some companies fail when a new product is introduced. Although you may think you’re safe from disruptive advances in the market—you aren’t.

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Topics: Innovation and Ideas

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