Q: I started my business as a break-fix service and eventually grew into a managed service provider. Offering a new tier of services has helped my business grow tremendously. Given the current threat landscape, I want to expand our offerings again to include more managed security services. How should I break into selling more security services?
Security is certainly a smart next step for any MSP looking to expand their offering. It’s something that every business needs, and offering services beyond anti-malware and anti-virus can take your business to the next level. While there are plenty of technical components to consider before offering new services, making the change the right way will help you secure your customers from looming threats and increase your margins in the process.
To give you the best advice possible, we consulted Neal Bradbury, senior director of business development at Intronis. Neal has worked with the MSP community for years and has been recognized as a CRN Channel Chief four years in a row. He is also a member of the executive council for CompTIA’s IT Security Community Group. To help you grow your business by offering managed security services, Neal shared some tips on what you should consider before you make the transition.