Latest Azure pricing puts Cloud Service Providers front and center

Posted by Ron Miller on Jan 20, 2017 12:00:00 PM

Microsoft recently published a somewhat confusing blog post outlining its new Azure pricing model. While the content was difficult to parse, one thing jumped out from the post that's worth exploring further: Microsoft wants Cloud Service Providers (CSPs) to play a bigger role in helping SMBs manage their presence in the Microsoft cloud.

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Topics: Cloud Trends, msp

Tech Time Warp: Wikipedia Celebrates Sweet Sixteen

Posted by Kate Johanns on Jan 20, 2017 10:30:00 AM

Internet juggernaut Wikipedia turns 16 this week, and it’s a website that’s truly come of age. Launched Jan. 15, 2001, Wikipedia is the fifth-most visited site worldwide and the sixth most-popular website in the United States, according to Alexa. (Page one search results on Google can’t hurt.)

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Topics: Tech Time Warp

Cloud 5: Oracle's cloud plans, Amazon's 100K jobs

Posted by Ron Miller on Jan 20, 2017 9:18:11 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

And without further delay, here we go with this week's links:

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Topics: The Cloud 5

What MSPs can do to help customers avoid the new Gmail phishing scam

Posted by Michelle Burke on Jan 19, 2017 2:45:12 PM

Even the most security-conscious email account holders have been falling for the new Gmail phishing scam. This advanced hack involves phishing for user email authentication information by tricking recipients into clicking on an attachment and re-entering their Google login credentials.

It works like this: Once someone has fallen for the attack, hackers scan the victim’s account and find the best attachment to email to others from that address. For example, the attachment could be an update on a document you were collaborating on earlier that week with a co-worker. This type of advanced attack works so well because the attachment seems legitimate.

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Topics: IT Security

What a hard Brexit means for IT service providers

Posted by Mike Vizard on Jan 19, 2017 11:00:00 AM

British Prime Minister Theresa May appears to be trying to have it both ways when it comes to globalization. May signaled earlier this week that Great Britain would be employing a “hard exit” in terms of leaving the European Union (EU). A few days later, however, at the World Economic Forum (WEF) in Davos, Switzerland, she suggested that despite exiting the European Union Great Britian is still very much a supporter of free trade and globalization.

Naturally, IT service providers are trying to read British tea leaves to figure out on a practical level what this all means to them. In a report published this week, Patrick Heffernan, an industry analyst with Technology Business Research, noted that IT service providers and consultants that want to do business in the United Kingdom will probably need to go to the trouble and expense of setting up offices there. Those expenses, of course, include the payment of local taxes and the need to find, hire, and retain local IT talent in the UK, which is already in short supply.

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Topics: IT Services Trends

Top 10 places to get your technology news

Posted by Lauren Beliveau on Jan 18, 2017 9:32:00 AM

As an IT service provider, it’s essential to stay up to date on the latest security threats and industry trends. Whether you’re looking for some useful information to share on social media with your prospects and customers, or educating yourself on how to combat the most recent threat—we know that where you find your news is essential.

To help you find better technology news sources faster, we developed our list of the top 10 places to get your tech news; whether you’re looking for the newest security threats, tips on how to grow your MSP business, or the top IT channel headlines, this list has you covered. 

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Topics: Innovation and Ideas

Time for MSPs to look beyond endpoints

Posted by Mike Vizard on Jan 17, 2017 10:15:39 AM

A new report from Gartner forecasts that not only will IT spending increase 2.7 percent in 2017, there will be a 4.2 percent increase in spending on IT services worldwide.

The downside from a managed services provider perspective is that Gartner is also forecasting that sales of devices will remain flat in 2017 at $589 billion, which suggests the number of endpoints that need to be managed may not be growing. Most MSPs have maniacally focused on the total number of endpoints they can manage. But the Gartner forecasts strongly suggests that the time for MSPs to look beyond the endpoint has arrived.

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Topics: IT Services Trends

Ask Intronis: How to maintain a healthy database as an MSP

Posted by Lauren Beliveau on Jan 16, 2017 8:30:00 AM

Q: We have a lot of names in our database of customers and prospects, but most of the information is outdated, wrong, or missing. To grow our MSP, we really need to get this problem under control. How can we clean up this data as we continue to add new leads?

Maintaining a lead database with updated information can be tough. People leave companies, emails get updated, and phone numbers change. So staying in contact with potential prospects can be a challenge for MSPs. Whenever you generate new leads, you should consider collecting accurate contact information for future communications, because the truth is that most leads aren’t ready to buy on the first contact. With more contact information, you can nurture leads over time, but also have a better chance of staying in contact and making that sale over the long run.

To help set your team on the path for success, we consulted Richard Delahaye, the senior director of marketing at Intronis MSP Solutions by Barracuda. Building a great database won’t happen overnight, but little improvements can help restore the integrity of the data in your system. Richard shared his advice on how to strengthen your current data and tips on how to collect better contact information as your database continues to grow.   

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Topics: Growing Your MSP Business

Tech Time Warp: Patent Issued for Spalding Adding Machine – 1874

Posted by Kate Johanns on Jan 13, 2017 11:20:00 AM

Despite our teachers’ valiant efforts, most of us rely on calculators for even basic computations—and we can thank inventors such as Cyrus G. Spalding for preventing us from many math-induced headaches. On Jan. 13, 1874, Spalding received his first patent for the Spalding Adding Machine, also known as the “Surprise Adder.”

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Topics: Tech Time Warp

Cloud 5: AWS adds skills training, Salesforce shopping spree ends

Posted by Ron Miller on Jan 13, 2017 9:53:25 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

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Topics: The Cloud 5

MSP Marketing Assessment
MSP Phishing Quiz
MSP State of the Industry Survey
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