Cloud 5: Intel's cloud investment, Alibaba's AI, lightning strikes Google

Posted by Ron Miller on Aug 28, 2015 9:15:00 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

Before we jump into this week's links, please have a look at one of our recent blog posts, OpenStack makes some important friends. OpenStack turned five last month. This week it made some important friends who want to help accelerate the open source cloud project.

And without further delay, here we go with this week's links:

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Topics: The Cloud 5, Cloud Trends

IT service providers: Don’t wait another decade to rebrand

Posted by Marie Rourke on Aug 27, 2015 1:30:00 PM

If your business is evolving, your brand should be evolving faster. If you haven’t touched your brand in the last five to 10 years, it’s time. Stop what you are doing and look around. Do you have a brand that sticks or stinks?  

If you are not sure, ask and answer these questions:

  •        Is your existing brand still relevant?
  •        Is it believable?
  •        Can you stand behind it?
  •        Is it unique?
  •        And most importantly, can you defend it?
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Topics: MSP Marketing, IT Services Trends

Demand for professional BI services to accelerate through 2019

Posted by Mike Vizard on Aug 27, 2015 10:00:00 AM

The professional services market surrounding business intelligence (BI) applications will top $125 billion in 2019, representing an annual growth rate of 14.7 percent.

According to a new report from the market research firm Technology Business Research (TBR), large service providers such as Accenture, Deloitte, and IBM will continue to have the biggest presence in this market. Nevertheless, TBR also predicts that competition across the entire BI services category will be much fiercer as BI becomes a more mainstream application.

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Topics: IT Services Trends

OpenStack makes some important friends

Posted by Ron Miller on Aug 26, 2015 1:30:00 PM

It was quite a week for OpenStack, the open source Infrastructure as a Service offering, which received big backing from the likes of Intel and Goldman Sachs this week.

OpenStack was founded back in 2010 with backing from Rackspace, NASA and others. It was developed as an open source alternative to the growing hegemony of Amazon Web Services. As good as AWS's offering was, it was essentially a black box controlled by Amazon—and many craved for a more transparent alternative.

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Topics: Cloud Trends

Introducing the Intronis MSP Marketing Booster Pack

Posted by Lindsay Faria on Aug 25, 2015 3:02:00 PM

One of our key areas of focus in working with IT service providers is helping them to be more successful. Whether it means teaching them how to better optimize their use of the Intronis ECHOplatform, or to more effectively promote and sell their backup and data protection service, we’re always looking for ways we can better enable our Partners. As part of this initiative, we’ve added a training and enablement resource with the creation of our MSP Marketing Booster Kit, a new section accessible within the Business Track in Intronis University.

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Topics: Intronis Essentials, Selling Cloud Backup, Announcements

Rising demand for IT skills puts added pressure on IT services firms

Posted by Mike Vizard on Aug 25, 2015 9:47:50 AM

There’s been a lot of fierce debate over an IT skills shortage that many have contended is more artificial in nature than it is based on actual fact. And yet, a new analysis of labor data released by the IT industry association CompTIA would suggest that demand for people with IT skills is not only way up, but more of those jobs are actually being filled.

Overall, the CompTIA report finds that 70,500 new IT jobs were added in the first half of 2015 with the IT services sector leading the charge with of a 2.4 percent growth in terms of the number of jobs created.

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Topics: IT Services Trends

How reframing the conversation can help MSPs and their business clients

Posted by Achmad Chadran on Aug 24, 2015 1:41:00 PM

When we need help, many of us tend to get ahead of ourselves and overlook the true nature of the problem in the process. I recently asked my doctor for a podiatrist referral to fix a sharp pain in my heel, only to have him deduce that the pain was tennis-related, and offer a few hamstring stretches to do before each play. The fix was simple, effective, and affordable.

You might recognize this tendency to self-diagnose in many of your customers, and the mix of challenges and opportunities it can present for IT solution providers. The key to capitalizing on these opportunities is to take a step back and consider the larger business backdrops behind your customers’ problems and challenges.

Here’s why it’s important to reframe the conversation.

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Topics: Growing Your MSP Business, Professional Services, MSP Marketing, Sales Process, Differentiation

Ask Intronis: What do I need to teach my customers to keep them safe from ransomware?

Posted by Courtney Steinkrauss on Aug 24, 2015 9:00:00 AM

Q: One of my customers was recently hit with Cryptowall. They ultimately paid the price, coughing up a ransom totaling almost a thousand dollars (plus the added cost of downtime) to regain access to the encrypted files. How can I avoid dealing with a situation like this in the future? I want to make sure all of my customers are protected and know how to keep their businesses safe.

Ransomware is now considered a fact of life in today’s cybersecurity landscape. It’s a known threat, but that doesn’t mean people are protecting themselves from a potential ransomware attack, even though they’re aware of the risk. Often, users recognize a ransomware threat after it’s too late.

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Topics: Cyber Security, Ask Intronis

Cloud 5: Defining the cloud (again) and why Windows 10 phones home

Posted by Ron Miller on Aug 21, 2015 9:30:00 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

Before we jump into this week's links, please have a look at one of our recent blog posts, China is the next cloud computing frontier. China represents an enormous market opportunity for US cloud companies, but don't expect Chinese internet companies to simply cede the market to them without a fight.

And without further delay, here we go with this week's links:

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Topics: The Cloud 5

China is the next cloud computing frontier

Posted by Ron Miller on Aug 20, 2015 5:24:35 PM

When cloud vendors turn their eyes to China, they see a huge market, but don't expect China to simply cede the market to western technology giants. It plans to compete in its own right in a big way.

Just this week, according to a report in the Taiwanese publication Want ChinaTimesthe Chinese are working hard to encourage a domestic cloud business. What's more, there is some feeling in China, according to that article, that it can compete because it believes the western market is really just starting too.

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Topics: Cloud Trends

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