Anne Campbell

As Senior Content Strategist for Intronis, Anne Campbell focuses on developing meaningful content that helps educate MSPs and empower them to improve and grow their businesses.
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Recent Posts

What MSPs can learn from the Delta outage

Posted by Anne Campbell on Aug 10, 2016 10:32:31 AM

I should have picked up on the warning signs when I walked into the Indianapolis airport at 6:30 a.m. on Monday morning. A news crew was filming in front of Delta’s ticket counter, and a Delta representative was guiding everyone to check in at the counter because the check-in kiosks weren’t working. But I didn’t figure out what was going on until I got through security and saw the headlines on the news — Delta computer outage grounds flights worldwide.

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Topics: Business Continuity and Disaster Recovery

Meet the virtual version of Barracuda Backup – Intronis MSP Edition

Posted by Anne Campbell on Aug 1, 2016 10:45:08 AM

In today’s dynamic IT environments, there is no one-size-fits-all backup solution. Managed service providers support customers of all shapes and sizes, often with very different requirements, and they need to be able to meet everyone’s needs. Some businesses need the flexibility of cloud backup, while others are more suited to the simplicity of an all-in-one appliance.

That’s why we’re introducing a virtual version of Barracuda Backup – Intronis MSP Edition. To get a closer look at what the virtual appliance has to offer and the types of customers it’s a good fit for, we sat down with Chris Crellin, senior director of product management here at Intronis MSP Solutions by Barracuda.

Read the Press Release

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Topics: Announcements

Quiz: Can you outsmart a phishing scam?

Posted by Anne Campbell on Jul 12, 2016 11:39:23 AM

Gone are the days of more obvious phishing scams, when dethroned princes from exotic countries would send urgent messages asking you to help them save their fortunes simply by sending them your bank account information. Phishing emails have gotten more convincing—and more sophisticated—making it easier to fool unsuspecting business owners and their employees into giving away sensitive information.

As an MSP, you need to make sure you stay current on the latest phishing tricks and educate your customers about how to spot these types of suspicous emails. After all, informed users are the best defense against this growing cybersecurity threat.

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Topics: Cyber Security

Cerber ransomware targets Microsoft Office 365 users

Posted by Anne Campbell on Jun 30, 2016 3:58:24 PM

First identified back in March, Cerber ransomware made headlines again recently after reportedly targeting Microsoft Office 365 users through a large-scale zero-day attack.

Outside estimates say the email was sent to millions of Office 365 users and that it took Microsoft more than 24 hours to block. Microsoft responded through a spokesperson, telling SC Magazine that Office 365 malware protection identified the threat and was updated within hours and that only a small amount of users were targeted.

Cerber is still a serious threat, though, and MSPs need to know how to protect their SMB customers from this ransomware strain that appears to be on the rise.

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Topics: Malware

State of the Industry Survey: Are you ready for the latest IT trends?

Posted by Anne Campbell on Jun 28, 2016 12:00:00 PM

Keeping up in the IT channel can be a challenge, so if MSPs want to be competitive, they need to to stay up to date on industry trends and changes. That's why we're conducting a State of the Industry survey—to identify new and emerging trends in how IT service providers do business and how they protect their customers. 

Take the 20-question survey below to help us gather the information we need to spot these MSP trends, and we'll make it worth your while. IT service providers who complete the survey will be first to see the results of the suvey when they're ready—and you'll be entered for a chance to win an Apple TV!

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Topics: IT Services Trends

Quiz: Are you on the path to MSP marketing success?

Posted by Anne Campbell on Jun 6, 2016 12:00:00 PM

Marketing continues to be a struggle for many managed service providers. For some, finding time to dedicate to marketing is a challenge. For others, MSP marketing simply isn't a priority. But even if you do carve out the time and resources to market your MSP, it can be difficult to tell if you're on the right track.

To help you figure this out, we put together a short quiz designed to evalutate your marketing efforts. Take the quiz below and see how your MSP marketing stacks up.  

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Topics: MSP Marketing

SlideShare: Go behind the scenes on Intronis' West Coast road trip

Posted by Anne Campbell on Apr 8, 2016 11:08:38 AM

The Intronis team had a busy month in March, logging lots of frequent flier miles as we sent teams to three different West Coast events. We stopped at XChange Solution Provider 2016 in Los Angeles, Influitive Advocamp in San Francisco, and the 2016 Stevie Awards Banquet in Las Vegas—all in the same week!

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Topics: Events and Webinars

The biggest data loss threat of 2016

Posted by Anne Campbell on Apr 1, 2016 1:47:24 PM

In honor of World Backup Day, Intronis held an election to determine which Data Loss Gremlins will be the biggest threat to small businesses and their data in 2016. With so many serious threats putting SMBs' data in danger, choosing just one Data Loss Gremlin was tough. As one service provider put it, "I would vote for four or five of them if I could as I've been attacked by many of these."

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Topics: Data Loss, Cyber Security

World Backup Day: Vote for the Biggest Data Loss Threat of 2016

Posted by Anne Campbell on Mar 31, 2016 1:18:58 PM

World Backup Day is here, and it's time to cast your vote for the Data Loss Gremlin you think will be the biggest threat to small businesses in 2016. You've had the chance to hear each candidate campaign, whether you tuned in to see them debate here on the blog or followed along as they face off on Twitter.

Vote gremlin

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Topics: Data Loss

6 Bad marketing habits that MSPs need to break

Posted by Anne Campbell on Mar 9, 2016 5:35:13 PM

Marketing can be a real Achilles’ heel for IT service providers. You can have the tech side of the business down cold and provide outstanding customer service, but if you aren’t bringing in new business it’s going to create problems down the road.

There are a few reasons marketing is such a weak spot for MSPs. It’s a skill set that outside of most service providers’ comfort zones, and many of them are simply too busy to give MSP marketing the attention it deserves. This combination leads to a number bad habits that MSPs need to correct before they can start enjoying the true benefits of MSP marketing. Be honest; are you guilty of any of these bad marketing habits?

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Topics: MSP Marketing

Which Data Loss Gremlin Is Targeting You
MSP Health Check
MSP Phishing Quiz
Intronis Local Lunches
MSP Marketing Assessment