Mike Vizard

Mike Vizard has covered IT for more than 25 years, and has edited or contributed to a number of tech publications including InfoWorld, eWeek, CRN, Baseline, ComputerWorld, TMCNet, and Digital Review. He currently blogs for IT Business Edge and contributes to CIOinsight, The Channel Insider, Programmableweb and Slashdot. Mike blogs about emerging cloud technology for Intronis.
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Recent Posts

Pace of planned Windows 10 migrations picks up

Posted by Mike Vizard on Jun 30, 2015 9:11:10 AM

new survey finds that more than half of IT organizations plan to make the shift to Windows 10 within a year of the new operating system being shipped on July 29.

At first blush that might not seem like a huge success, but compared to the rate at which enterprise IT organizations made the shift to Windows 7—and switching at all in the case of Windows 8—it looks like Windows 10 is poised to become an unqualified success for Microsoft from a corporate IT perspective.

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Topics: IT Services Trends, Microsoft Windows

IT services firms need to become business therapists

Posted by Mike Vizard on Jun 25, 2015 10:55:00 AM

Over the years the divide between IT and line of business units has widened, thanks mainly to the rise of mobile and cloud computing. But a new study from the IT industry association CompTIA involving 650 business and IT professionals suggests that the gap between these two camps might finally be starting to narrow, creating an opportunity for IT service providers to help bring this reconciliation about.

Rather than seeing a shift in control of IT spending moving away from IT, the CompTIA report finds that the IT budgets controlled by IT or line of business (LOB) either continue to grow or remain steady.

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Topics: IT Services Trends

It’s time to start selling Big Data analytics in the cloud to the CFO

Posted by Mike Vizard on Jun 23, 2015 12:54:49 PM

Despite what should be an ingrained appreciation for data, a new study finds that roughly half of CFOs admit they are making critical business decisions based on gut feelings rather than actual data.

Conducted by Redshift Research on behalf of Epicor Software Corp., the survey of 1,500 financial decision-makers also found that 45 percent of the respondents say that poor data hampers timely decision-making and that inaccurate information is the main cause of organizational mistakes.

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Topics: IT Services Trends

Making the millennial adjustment in the delivery of IT services

Posted by Mike Vizard on Jun 18, 2015 3:57:57 PM

For as long as most can remember, IT professionals have known more about technology than anybody else in their organization. However, with the arrival of millennials in the workforce, it’s starting to become apparent that there’s a new generation of end users who’ve been nursed on digital technology.

That shift is creating some major challenges in terms of how both internal IT organizations and IT staff need to go about providing technical support. The degree to which the knowledge and habits of this new generation of end users outpaces those of the people designated to support them has now been quantified.

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Topics: IT Services Trends

Making the case for a network-centric cloud

Posted by Mike Vizard on Jun 16, 2015 2:34:04 PM

Leading cloud computing service providers predict that in the future they will be at the center of massively distributed computing that will span the globe. But network service providers predict a very different future for cloud computing.

Cisco’s approach to hybrid cloud computing

Case in point is Cisco, which has now extended its Intercloud approach to integrating cloud services from hundreds of providers around the globe to include 35 independent software vendors. Instead of thinking hierarchically, Cisco views each cloud service provider as equal. The size of the cloud service doesn’t matter. What matters is that each cloud runs an instance of the same core set of networking services that make each cloud a natural distributed extension of the other.

In effect, Cisco is enabling a highly distributed approach to hybrid cloud computing that makes it possible for its partners to aggregate those services. The end result allows customers to run application workloads anywhere they choose based on the infrastructure attributes of the cloud service provider. Most significantly for IT services providers, Cisco sees the services that make up this ecosystem being sold primarily by channel partners that represent Cisco as well as multiple cloud providers.

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Topics: Cloud Industry and Technology, Cloud Trends

Analysts: The hype about the public cloud is out of control

Posted by Mike Vizard on Jun 11, 2015 11:49:33 AM

Depending on how you measure the market, Amazon Web Services (AWS) is either 14 times larger in terms of compute capacity than all of its nearest competitors combined, or it is simply the biggest player in a segment of the IT outsourcing market that represents a fraction of a rapidly growing $60 billion industry.

That was the core of a debate among industry analysts during a panel discussion this week at a Marketplace LIVE event sponsored by Telx, a provider of hosting services.

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Topics: IT Services Trends, Cloud Trends

The business implications of the rise of Data-as-a-Service

Posted by Mike Vizard on Jun 9, 2015 10:39:00 AM

With the Hadoop World 2015 Summit kicking off today, now is a good time for IT services providers to take a step back and appreciate the end game most vendors have in mind when it comes to anything relating to Big Data.

While vendors such as IBM, Oracle, SAP, Microsoft, and Amazon Web Services are happy to sell the IT infrastructure needed to build a Big Data application, it’s becoming increasingly clear that most of these vendors would prefer to deliver those applications via the cloud as part of what has become known as Data-as-a-Service (DaaS).

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Topics: IT Services Trends, Cloud Trends

The rise of software-defined everything should be a boon to MSPs

Posted by Mike Vizard on Jun 4, 2015 12:27:00 PM

Thanks to the emergence of open application programming interfaces, the cloud, and software-defined everything, there’s never have been a better time to be an MSP.

Just about everywhere IT service providers turn these days, vendors are using RESTful APIs that turn vast amounts of IT infrastructure into programmable code. Case in point is Hewlett-Packard. This week at the HP Discover 2015 conference, HP announced that going forward it will surround its entire portfolio of IT infrastructure with a set of open programmable APIs in order to facilitate the coming of composable IT infrastructure.

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Rise of the bimodal IT channel

Posted by Mike Vizard on Jun 2, 2015 1:27:00 PM

Gartner and other analyst firms now routinely refer to the rise of bimodal IT, which describes how IT organizations are approaching different classes of application workloads. The workloads running on-premise, for example, tend to be systems of record where security and all things related to operational excellence are the main focus.

At the other end of the spectrum are systems of engagement consisting of, for example, social networking and mobile computing applications where the business agility surrounding application workloads is the single most prized attribute of the enterprise IT environment. Not surprisingly, most of these application workloads wind up being deployed in the cloud.

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Topics: IT Services Trends

How to turn IT incident response management into an opportunity

Posted by Mike Vizard on May 28, 2015 3:53:00 PM

For all the great things that IT enables, the one inevitably all IT organizations need to contend with is that at some point a crucial piece of software or IT infrastructure is going to fail. The simple truth is that the complexity of most IT environments has reached a level of scale that is impossible for the average IT administrator to comprehend, much less actually manage.

In fact, a recent survey of 100 business and IT professionals conducted by Forrester Consulting on behalf of PagerDuty, a provider of IT incident management software, found that more than half of the respondents said their own organization experiences significant disruption of IT services at least once a week. Worse yet, half the time the IT organization doesn’t discover the issue until they are notified by internal employees or external customers.

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Topics: Growing Your MSP Business, IT Services Trends

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