Mike Vizard

Mike Vizard has covered IT for more than 25 years, and has edited or contributed to a number of tech publications including InfoWorld, eWeek, CRN, Baseline, ComputerWorld, TMCNet, and Digital Review. He currently blogs for IT Business Edge and contributes to CIOinsight, The Channel Insider, Programmableweb and Slashdot. Mike blogs about emerging cloud technology for Intronis.
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Recent Posts

The Perils of IT Security Services Profitability

Posted by Mike Vizard on Oct 20, 2014 8:00:00 AM

Providing IT security has never been an activity for the feint of hearts, which is one of the primary reasons that many IT services firms are reluctant to engage in providing IT security unless they really specialize it.

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Topics: IT Security, Cyber Security

Unpatched Operating Systems and Apps are Bane of IT Security

Posted by Mike Vizard on Oct 8, 2014 8:30:00 AM

Given that it is National Cyber Security Awareness Month, now may be as good a time as any to reflect on just how many operating systems and applications are still run out there that are not likely to ever see much, if anything, in the way of a new security patch.

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Topics: Cyber Security

Microsoft Moving to Smooth Windows 10 Migrations

Posted by Mike Vizard on Oct 2, 2014 11:43:00 AM

IT service providers have made a lot of money over the years helping customers migrate to new versions of the Windows operating system, so it’s understandable if many IT service providers are getting excited about the pending arrival of Windows 10 in 2015.

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Topics: Microsoft Windows

Changing the IT Services Labor Equation

Posted by Mike Vizard on Sep 29, 2014 9:23:09 AM

Just about everybody agrees that there is a significant shortage of skilled IT talent that is limiting the size of the addressable market for IT services providers. What many IT services providers may not appreciate is how much distributors are investing in helping IT services firms close that gap.

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Topics: Growing Your MSP Business, Productivity Month

The Windows Server Migration Challenge

Posted by Mike Vizard on Sep 24, 2014 8:30:00 AM

Microsoft and its partners in theory need to upgrade 20,000 instance of Windows Server 2003 a day to meet the July 2015 deadline that Microsoft has set for ending support. Obviously, that’s not going to happen. But what most IT service providers might not appreciate is that their only option is to upgrade those instances of Windows Server to Windows Server 2012 R2. That’s because Microsoft is also moving to pull Windows Server 2008 from the IT services channel by the end of this year.

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Topics: IT Security

Ransomware Creates Delicate IT Services Opportunities

Posted by Mike Vizard on Sep 19, 2014 8:08:40 AM


Attacks known as “ransomware” are ugly no matter how you look at it. But from the perspective of IT service providers, they are often the event that leads to their first engagement with a customer.

Faced with the prospect of having to pay a fee to rescue a machine from the clutches of a criminal that has hacked their way into their system, many customers make their first call to an IT services providers for help.

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Cloud API Battle Enters a New Phase

Posted by Mike Vizard on Sep 16, 2014 10:10:00 AM

With the acquisition of Eucalyptus by Hewlett-Packard the whole debate over APIs in the cloud just got a whole lot more nuanced.

Eucalytpus got its start by promoting the adoption of private clouds based on the same APIs that Amazon Web Services (AWS) uses in its public cloud service. The basic idea is that in a hybrid cloud computing world it would be simpler to move workloads between private and public clouds if they shared the same API.

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Topics: Cloud Industry and Technology

IT Services Providers Caught in Net Neutrality Quandary

Posted by Mike Vizard on Sep 10, 2014 9:45:00 AM

When it comes to the idea that there should be a thing called Net Neutrality, IT services providers often find themselves in an uncomfortable position. The Internet is the core enabling technology that is at the foundation of many of the services they provide, so keeping costs down is in the best interests of many of IT service providers and their customers.

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IT Automation and the Cloud Redfine the IT Services Paradox

Posted by Mike Vizard on Sep 8, 2014 9:30:00 AM

A new survey of 312 enterprise IT customers conducted by Horses for Sources and KPMG finds that half of all existing outsourcing contracts are up for grabs because customers are dissatisfied with the level of value-added innovation being provided by the IT service provider.

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Topics: IT Services Trends

Coping with multiple instances of Windows

Posted by Mike Vizard on Sep 4, 2014 9:03:41 AM

The combined usage of Windows 8 and Windows 8.1 for the first time exceeds Windows XP. But despite the pulling of official support for Windows XP, there are still millions of instances of the venerable operating system that are still running. And just to make matter more interesting for IT service providers, Windows 9 is now on the horizon. 

For IT service providers this means that in addition to the multitude of non-Windows clients that are proliferating, chances there will ever be again a standard desktop computing environment for them to support are almost nil.

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Topics: IT Services Trends