Mike Vizard

Mike Vizard has covered IT for more than 25 years, and has edited or contributed to a number of tech publications including InfoWorld, eWeek, CRN, Baseline, ComputerWorld, TMCNet, and Digital Review. He currently blogs for IT Business Edge and contributes to CIOinsight, The Channel Insider, Programmableweb and Slashdot. Mike blogs about emerging cloud technology for Intronis.
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Recent Posts

It's time for IT service providers to tap into the Internet of Things

Posted by Mike Vizard on Jul 28, 2015 9:34:00 AM

While the Internet of Things (IoT) might be an overly broad set of technology buzzwords these days, a new survey from Red Hat suggests the concept has definitely captured the imaginations of end customers. The challenge and opportunity now is for IT service providers to turn that enthusiasm into an actual practical set of applications that create meaningful value to businesses.

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Topics: IT Services Trends, IoT

Selling IT services in the modern information age

Posted by Mike Vizard on Jul 23, 2015 11:58:00 AM

new survey conducted by IDG on behalf of Salesforce.com finds that 65 percent of B2B buyers only engage with a vendor sales representative after they’ve already made a purchase decision. That number is probably even higher when it comes to IT products and services, which suggests that the way most IT service providers are selling those products and services is fundamentally broken.

The core selling challenge today is that unless IT services firms actively create awareness of the problem their solution solves they are basically hoping that somehow a lead for their services will be generated after a purchase decision is made. Given the number of IT services firms there are in any geographical area that specialize in any particular technology, waiting for leads from a vendor is at best a reactive approach to selling. In fact, any business founded on the premise of hope is generally going to fail.

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Topics: IT Services Trends, Sales Process

Takedown of Darkode is only the tip of the IT security iceberg

Posted by Mike Vizard on Jul 21, 2015 12:00:00 PM

For all the back slapping and high fiving that no doubt occurred this past week with the FBI's takedown of the online marketplace for hackers known as Darkode, the troubling news is that there are at least 800 more of these marketplaces out there, and that’s just the ones law enforcement officials know about.

Darkode: In the business of selling malware  

Darkode was clearly one of the larger of these online marketplaces. As part of Operation Shrouded Horizon, law enforcement officials around the globe have arrested more than 70 people, including a 27-year old alleged kingpin of malware living in Sweden.

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Topics: IT Security

IT disruptions drive spike in business consulting revenues

Posted by Mike Vizard on Jul 16, 2015 4:00:00 PM

A massive wave of IT disruption across the enterprise seems to be blowing good fortune in the direction of IT management consulting firms. This week, annual revenues for the 16 firms tracked in the Management Consulting Benchmark published by Technology Business Research (TBR) show an increase of 8 percent year over year.

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Topics: IT Services Trends

3 technology advances that may soon render passwords obsolete

Posted by Mike Vizard on Jul 14, 2015 9:47:38 AM

As technology continues to evolve, it looks like the user-name-and-password approach to securing IT systems may finally be heading toward a long overdue retirement. In fact, a new survey from Accenture finds that 77 percent of consumers are now open to alternative approaches.

For IT services firms, the interest in everything from two-factor authentication using smart watches to emerging 3D visualization software offers a big opportunity to help organizations reinvent how they manage security.

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Topics: IT Security

Appreciating the Disruptive Influence of Microsoft Office 365

Posted by Mike Vizard on Jul 9, 2015 9:02:00 AM

While there might not be much money to be made selling Microsoft Office 365 itself, a new survey of 109 IT services firms conducted by SkyKick, a provider of Microsoft Office 365 migration tools, finds that 84 percent of IT services firms that work on Office 365 migrations report that customers are likely to request additional cloud services as part of the overall project.

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Topics: IT Services Trends, Microsoft Windows

Security drives demand for professional cloud services

Posted by Mike Vizard on Jul 7, 2015 9:03:24 AM

new survey from Technology Business Research forecasts that demand for cloud professional services will exceed $55 billion by 2020, representing an annual compound growth rate of 9 percent from the current value of $35 billion.

The TBR report suggests that security expertise is now basically a requirement to play in the category. Given the fact that security is the number one concern organizations have when adopting cloud services, the report contends that most professional services firms are not going to get very far without a firm grounding in cloud security issues.

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Legal tussle between Oracle and Google to foster open API development

Posted by Mike Vizard on Jul 2, 2015 12:00:00 PM

In the wake of a Supreme Court decision not to hear an appeal of a ruling on whether application programming interfaces (APIs) are subject to copyright, concerns about how vibrant the API economy might actually be are now rife throughout the IT industry.

While it remains to be determined if the use of Java APIs within the Google Android operating system constitutes fair use as defined by copyright law, the case is sure to push organizations toward clearly defined APIs that are well within the bounds of the public domain.

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Topics: IT Services Trends, Cloud Trends

Pace of planned Windows 10 migrations picks up

Posted by Mike Vizard on Jun 30, 2015 9:11:10 AM

new survey finds that more than half of IT organizations plan to make the shift to Windows 10 within a year of the new operating system being shipped on July 29.

At first blush that might not seem like a huge success, but compared to the rate at which enterprise IT organizations made the shift to Windows 7—and switching at all in the case of Windows 8—it looks like Windows 10 is poised to become an unqualified success for Microsoft from a corporate IT perspective.

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Topics: IT Services Trends, Microsoft Windows

IT services firms need to become business therapists

Posted by Mike Vizard on Jun 25, 2015 10:55:00 AM

Over the years the divide between IT and line of business units has widened, thanks mainly to the rise of mobile and cloud computing. But a new study from the IT industry association CompTIA involving 650 business and IT professionals suggests that the gap between these two camps might finally be starting to narrow, creating an opportunity for IT service providers to help bring this reconciliation about.

Rather than seeing a shift in control of IT spending moving away from IT, the CompTIA report finds that the IT budgets controlled by IT or line of business (LOB) either continue to grow or remain steady.

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Topics: IT Services Trends

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