Naomi Price

Recent Posts

Be an Intronis Hero and enter to win a $250 Amazon gift card!

Posted by Naomi Price on Mar 14, 2013 11:02:00 AM

What do a failed power switch, an employee error and a wayward squirrel have in common?

Each was the cause of a separate IT crisis that was averted by a savvy MSP who used the Intronis Cloud Backup + Recovery solution. Beyond its financial benefits – helping MSPs earn consistent, recurring revenue and grow their service offerings – the Intronis cloud backup solution has given many of our partners the opportunity to come to the rescue of their customers in a time of need.

As a result, several of our partners have shared stories of times they were a hero to their customers, providing the type of quick and timely support that builds long-term customer relationships. We want to hear more of these stories, and we’re willing to offer a reward for them!

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Topics: Intronis Support Center

The Tale of Two Channel Chiefs

Posted by Naomi Price on Mar 8, 2013 4:37:00 PM

Today we announced that Neal Bradbury and Rob Merklinger were named among this year’s CRN Channel Chiefs.  The recognition is a first for both executives and clearly demonstrates the strength of Intronis’ leadership team. But more importantly, this news reinforces something our partners already know – Intronis is 110% committed to the channel and success of our partners. We’re “all in” as the saying goes and take pride in delivering the best-performing, cloud-based backup and recovery solutions designed exclusively for MSPs.  

Again a big congrats to Neal and Rob, and a huge word of thanks to our partners who inspire us every day to innovate and stay at the top of our game in all we do. If you’re heading to Solution Provider Xchange this weekend in Orlando, be sure to catch Intronis’ Quick Fire discussion on Tuesday, March 12 at 3:15 pm and visit our team during the Solutions Pavilions. Read the press release.

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Topics: Intronis Support Center

Earn up to $1,024 by referring an MSP to Intronis!

Posted by Naomi Price on Feb 22, 2013 11:18:00 AM

It’s nice to help a fellow MSP succeed. It’s even nicer when you get paid for it.

Take a few minutes to refer another MSP to Intronis, and we’ll happily fork over the money. We have just launched our Intronis Partner Referral Program, which is a chance for MSPs that have already partnered with Intronis to earn money for helping to grow our community.

Here’s how it works: Simply fill out the referral submission form or talk to your Account Manager or Customer Service contact for more information.

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Topics: Intronis Support Center

Power Profits with Intronis Backup

Posted by Naomi Price on Feb 12, 2013 10:30:00 AM

In an industry where so many companies seem to excel at overcomplicating products, Intronis is different. That’s because we believe ease of use translates directly to our partners’ bottom line, and that an uncomplicated but thoroughly effective backup solution can drive profits.

Since we obviously want to help partners be more profitable, that means Intronis offers a cloud backup solution that is simple to use, uncomplicated to sell, and offers incredibly straightforward administration. Plus, we make it nearly effortless to go to market. Partners sign up online, self-brand the offering with a couple clicks of the mouse, and are ready to sell in less than 15 minutes. You can’t beat that.

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Topics: Cloud Backup and Recovery

Weather Alert for the Northeast: We're here if you need us

Posted by Naomi Price on Feb 8, 2013 3:23:00 PM

To our Intronis Partners located in the Northeastern US and Canada: Nor’easter Nemo is upon us and predicted to potentially be a record-breaking storm.

While you prepare for the heavy snowfall and blizzard conditions, we would like to take at least one worry off your plate. Intronis has prepared for just such foul-weather conditions. There will be no interruption of our regular support hours Friday and we will staff double support coverage this weekend to give any assistance you may need in getting your clients up and running.

Our Partners can reach us directly at 1-800-569-0155 option 2, by live chat or by emailing

We hope that this storm delivers far less snow and damage than is predicted, but want you to know that your clients' backup is in good hands.

Enjoy the snow and stay safe,

Rob Frost
Director of Technical Support

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Topics: Intronis Support Center

How Have You Worked VMware into Your Backup Plan?

Posted by Naomi Price on Feb 8, 2013 9:30:00 AM

Our partners said they needed the ability to make full image-level backups. With the integration of VMware vSphere interoperability in our Fall Release, we gave them just that. The New Year is now in full swing, and we want to hear what you, our partners, think about the VMware integration and how you’ve worked this new ability into your backup and disaster recovery plan.

Here is our list of the top 3 benefits of the VMware integration:

1. All backups are fully encrypted, and restoration is completed from the cloud through the Intronis Partner Portal
2. The solution also provides deduplication at the device level for speedier backups
3. Provides a single portal for managing all types of backup sets, including files and folders, physical servers, and virtual machines

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Topics: Intronis Support Center

Take Advantage of Us

Posted by Naomi Price on Feb 6, 2013 12:29:00 PM

These days, everyone is busy. And MSPs are no different. Between demanding clients and tight schedules, a little help would go a long way. That’s where we come in. In addition to our crack customer service department, we’ve got a slew of resources available to you on the Intronis website.

Compliance: On our Whitepaper resource page, you’ll find a wealth of compliance information to help you meet the myriad requirements of PCI, FINRA, legislative and HIPAA regulations. Whitepapers are added regularly, so keep this page in your bookmarks.

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Topics: Intronis Support Center

The Webinars Our Partners Asked For

Posted by Naomi Price on Jan 27, 2013 5:20:00 PM

We are excited to announce a brand new series of Live Webinars starting on January 28th at 3:00 pm Eastern. These Live Webinars were revamped at our Partners' requests to make them shorter and focused on one topic. In this series, Partners can learn everything they need to know about using the Management Portal to successfully manage their clients' Cloud Backup and Recovery. There will be a series of 10 Live Webinars. Each day, a new webinar topic will be discussed. Each webinar will last from 20 to 30 minutes.

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Topics: Intronis Support Center

On The Road Again ... And We’d Love To See You

Posted by Naomi Price on Jan 23, 2013 11:35:00 AM

With industry events beginning to fire up across the country, the Intronis partner team is packing its bags and hitting the road. We would like nothing more than to see as many of our partners as we can during these events. Please look for Intronis at the following events and, if you already plan to attend a particular event, let us know. The Intronis team will be happy to set time aside to catch up on our partner successes!

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Topics: Intronis Support Center