Rick Faulk

Rick Faulk is Chairman and CEO at Intronis. Rick is a results-driven chief executive with more than 30 years of experience in executive management, sales and marketing. He has worked for some of the world’s most successful SaaS and technology companies, including Lotus Development, j2 Global, Mzinga, Cisco, WebEx, Intranets.com and PictureTel.
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Recent Posts

How do I write a business plan

Posted by Rick Faulk on Apr 1, 2015 9:00:00 AM

Whether you’re a new MSP or an established service provider, you should take the time to create a business plan. It’s critical to ensuring the success and survival of your company.

Having a few general goals in mind isn’t enough. You need to carefully analyze each of your objectives, break down what you need to do to achieve those goals, and then get it all down on paper—and I suggest just ONE sheet of paper!

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Topics: Growing Your MSP Business, Business Development

The Intronis U2 Plan: Why we did it, why it works

Posted by Rick Faulk on Jun 20, 2014 8:55:00 AM

It's been a little over a week since we unveiled our new UPlan. As expected, I have received overwhelmingly positive feedback from around the Channel.

As also expected, we’ve heard from some in the industry who are wondering: “How are they able to offer the entire Intronis ECHOplatform for a fixed cost with unlimited cloud and unlimited local storage?” One partner went so far as to ask us if we had gone nuts. Another potential partner visited our booth at a recent tradeshow to "hear about the lies" because he just couldn’t believe it was true.

We told him, “It’s true!”

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Topics: Intronis ECHOplatform

The end of per-GB pricing: The Intronis ECHOplatform and U2 Plan

Posted by Rick Faulk on Jun 10, 2014 9:01:00 AM

A few months ago I described our vision of a new way forward for Intronis: as your single-source provider of data protection. This week, that vision comes to fruition in the form of the Intronis ECHOplatform and our new “U2 Plan”, which puts an end to the industry’s legacy per gigabyte pricing model.

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Topics: Intronis ECHOplatform

Making Intronis your single-source data protection provider

Posted by Rick Faulk on Apr 11, 2014 12:30:00 PM

Several months ago, I took a trip to Chicago to visit with a few Intronis partners in the area. I was joined by our VP of Partner Success Jasmine Lombardi, and our goal was to re-connect with these partners and find out what Intronis could be doing to better serve them.

We learned a lot about the features, services, and support our partners want, but one message in particular really resonated with me. It involved MSPs’ need to save time and money by consolidating all of their data protection tools with one solution.

One partner put it very succinctly, saying "Give me one product… a single dashboard… the same tool that does everything."

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Topics: Cloud Backup and Recovery

5 Predictions for the IT Channel in 2014

Posted by Rick Faulk on Jan 24, 2014 1:03:00 PM

The IT channel had a lot on its mind in 2013 – virtualization continued to emerge as a pivotal technology, BYOD strategies made headway in organizations everywhere, and the move to the cloud was as strong as ever. Although these trends will definitely stay front and center as the New Year wears on, there are a handful of other major developments on the horizon.

Some of these will affect how you interact and support your own customers, while others could lead to radical changes in the way you operate your business. Below are a few crucial trends in the channel and the IT industry overall that we think will have a major impact on your managed services business this year. 

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Topics: IT Services Trends

Our thoughts are with them

Posted by Rick Faulk on Apr 16, 2013 3:53:00 PM

On behalf of Intronis and our entire staff, we’d like to extend our heartfelt condolences to the victims of yesterday’s Boston Marathon bombings. Our thoughts and prayers are with you, your loved ones and the Boston community. We would also like to honor the extraordinary individuals and organizations including the Boston PD, local fire departments and medical personnel who responded so quickly to help. Your heroism and humanity are appreciated by all of us.

– Rick Faulk

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Topics: Innovation and Ideas

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