Now that Microsoft support for Windows XP is ending many of our partners are transitioning their clients' computers from Windows XP to Windows 7 or Windows 8. As a result, the Partner Success team has received a few questions about best practices for migrating backups to newer operating systems. This guide will walk you through your best options for making the migration away from XP.
Due to the differences in folder structure between newer and older Windows operating systems it is recommended that you do not simply move the subaccount to the new OS and continue using the existing backup sets. Keeping the same backup selections will lead to “file not found” errors, stray data, and extra billable usage.
There are two recommended options in order to transition your backups from XP to 7 or 8. The best option for you depends on a variety of factors, such as the amount of data on the existing subaccount and the speed at which new data can be uploaded.
Option 1: Create a new subaccount
- Follow these instructions to create a new subaccount:How to create a new computer ID (subaccount) in the management portal.
- Once the new subaccount is in place, you may install the software, using this new subaccount, with these steps:How do I install Intronis for the first time?
- You may then either retain the old subaccount for archiving purposes, or remove it and the associated data with this method: How to Delete a Computer ID (Subaccount) in the Management Portal.
The advantage to this option is it ensures that only data following the new folder structure will be selected in the new backup sets. It is also makes it easy to remove the old data from our servers, by deleting the old subaccount.
This option is best if there was either a small amount of data being backed up in Windows XP, or if little or no data that was backed up on Windows XP will remain in the same file path on Windows 7 or 8. This method will also be a quicker resolution than the second option that is detailed below.
The disadvantage of Option 1 is that all selected data will have to be uploaded, including data that was previously selected to be backed up on the old subaccount. The amount of time this will take depends on the computer speed and available upload bandwidth.
Option 2: Migrate the existing subaccount and delete stray files
- Follow these instructions for migrating the existing subaccount from the Windows XP installation to the Windows 7 or 8 installation: How do I install eSureIT on a new computer?
- Once the account has been migrated, you will want to create new backup sets that reflect the new folder structure.
- You will then want to delete the old backup sets that were imported during the migration.
- Once the old backup sets are deleted, any data that was selected in those old sets that is not selected in the new sets will be “stray”. By default, this stray data will still be retained forever and available for restoration.
- However, this data can also be easily purged now by following these steps:How do I delete stray files?
The advantage of this option is that any data that was migrated to the new OS and remains in the same file path will not be re-uploaded. Any subsequent changes to these files will be uploaded as revisions.
The second option is best if a large amount of data was migrated from Windows XP to Windows 7 or 8 in the same file path.
The disadvantage of this option is that the resulting usage on the migrated subaccount will likely be higher than on the new subaccount.
This is because the old revisions of all migrated data, in the same file path, will be retained. This may be the desired result.
It will also take far more time for the stray file delete action to complete than it does to simply delete the old subaccount. If you are looking for the quickest resolution, the first option is best.