Image-Level vs. File-Level: What’s the Real Advantage?

Posted by Matt Kowalski on Jan 31, 2013 4:26:00 PM

By Matt Kowalski, Senior Product Manager

When our Fall Release ’12 hit the market last November, I don’t know who was more excited – us or our partners.  In particular, the new VMware integration is really changing the game by allowing our partners to easily and efficiently deliver both image- and file-level backup options to their customers.

In the past, delivering image-level backup meant some of our partners were cobbling together a secondary solution to run alongside Intronis. Needless to say, that didn’t sit well with us. Our mantra at Intronis is ease of use and full functionality. We wanted to extend our solution to include image-level backup, and we’ve done just that with the Fall Release.

We decided that with many partners already leveraging VMware, we’d start there. We worked diligently to align VMware image-level backup with the other options Intronis provides, enabling our partners to easily support virtualized environments. Now they take a snapshot of an entire server, or choose to protect individual elements of a customer environment with traditional file-level backup.

The advantage of pairing an image-level backup with a more granular file/folder backup is additional flexibility and agility for Intronis partners as they work to restore customer environments with as little disruption as possible. While most recovery needs are met by our original file-level approach, when a disaster wipes out a customer environment, image-level backup can save the day – and make our partners into heroes.

I could go on for weeks sharing the scenarios for two-pronged image- and file-level backup, but the best way to learn more about our Fall Release ’12 and the VMware integration is through the Intronis Resource Center, found in the Partner Portal.

There you will also find a Quick Start Guide for the new integration, as well as detailed video training around a variety of VMware and image-level backup topics. For those partners with more questions, don’t hesitate to pick up the phone and call your account manager – they are your best source for identifying what resources can help you with your individual needs.

And please, as you take advantage of this new integration, let us know how you like it by leaving your feedback in the comments field. Also, please share your backup and recovery success stories by submitting an entry to our Intronis Hero Award — each month one winner receives a $250 Amazon gift card!

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Topics: Backup Management

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