Tech Time Warp: The Osborne Effect

Posted by Kate Johanns on Apr 21, 2017 11:30:00 AM

Next time you watch a meticulously planned product launch, remember one of the most infamous—the April 18, 1983, announcement of the successor to the Osborne 1, the first commercially successful portable computer.

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Topics: Tech Time Warp

Cloud 5: Amazon's voice API and Oracle's latest big boast

Posted by Ron Miller on Apr 21, 2017 9:41:09 AM

Welcome to The Cloud 5, our weekly feature where we scour the web searching for the five most intriguing and poignant cloud links we can find.

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Topics: The Cloud 5

How the cloud is driving artificial intelligence development

Posted by Ron Miller on Apr 20, 2017 3:55:05 PM

Artificial Intelligence is the buzz word du jour, but the technology whose roots go back to research in the 1950s has finally come of age — and it owes a debt of gratitude to cloud computing.

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Topics: Cloud Trends

UK study shines spotlight on scope of IT security challenge

Posted by Mike Vizard on Apr 20, 2017 11:36:38 AM

Despite the increased awareness concerning IT security threats, a new survey from the United Kingdom suggests far too many organizations still don’t have anything approaching a formal IT security strategy.

Three-fifths (57 percent) of the respondents to a survey conducted by the University of Portsmouth have attempted to identify cybersecurity risks to their organization using, for example, health checks and risk assessments. But, the survey also highlights that a sizable number of those businesses still do not have basic IT security protections place.

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Topics: Cyber Security

Introducing Feature Friday Webinars: Advanced Threat Protection

Posted by Anne Campbell on Apr 20, 2017 9:44:00 AM

We know IT service providers are busy people. You're juggling a multitude of different responsibilities, but you still want to stay informed about new technologies and the best ways to protect your small business customers and their data. That's why we're introducing Feature Friday webinars. 

These quick 15-to-20-minute live interactive webinars will each focus in on a specific feature of one of our data protection or security solutions, giving you a closer look at a specific functionality and how it can help you and your customers.  

Advanced Threat Protection

For the first Feature Friday webinar, we will be highlighting Advanced Threat Protection and how it is used in the Barracuda NextGen Firewall - Intronis MSP Edition

Register for the webinar

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Topics: Events and Webinars

What cyber liability errors & omissions coverages you REALLY need

Posted by Justin Reinmuth on Apr 19, 2017 4:35:00 PM

In representing more than 900 IT clients across the United States, I have personally experienced the fact that many IT business owners think their business insurance covers client data loss situations or network security failures. I have news for you — they don’t. And it’s especially important for managed service providers working with healthcare, legal, or CPA clients to understand this.

All business insurance policies contain a professional services exclusion. This is why a doctor preforming surgery must go out and obtain medical malpractice coverage or a CPA firm preparing tax returns for their clients must get accountants professional liability. More than 70 classes of business need professional liability, errors and omissions (E&O), or malpractice insurance to protect their organizations in the event that a client holds them responsible for a service they provided — or failed to provide — that didn’t have the expected results.


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Topics: Data Loss

MSP team in EMEA: Lessons from a year of international expansion

Posted by Lauren Beliveau on Apr 19, 2017 1:40:02 PM

Time goes by quickly, especially if you’re a small team of three ready to take on the MSP market in EMEA. With new prospects to meet, events to plan, and people to hire, it’s astounding what our MSP team in EMEA has accomplished in just a short amount of time.

As the one-year anniversary of our expansion into the UK and EMEA approaches, we sat down with Jason Howells, the EMEA sales director, to collect his thoughts on the past year and what he’s looking forward to in the coming months.

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Topics: Announcements

Shift to business intelligence in the cloud makes steady progress

Posted by Mike Vizard on Apr 18, 2017 10:57:48 AM

One of the primary benefits of shifting to the cloud is it makes it simpler to apply analytics and business intelligence (BI) applications against data residing in a centralized repository. Prior to the cloud, most of the relevant data inside any organization was distributed across applications running on any number of servers or devices. The problem is that it becomes difficult to make anything approaching a fact-based decision when the data residing in those disparate platforms conflicts. For that reason, savvier organizations are investing in BI applications that enable them to more easily consolidate data in way that allows them to make better decisions based on data that has been vetted by the organization.

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Topics: IT Services Trends

How to conquer call reluctance as an MSP

Posted by Carrie Simpson on Apr 17, 2017 1:12:44 PM

One of the biggest issues when you or someone in your company is planning to start cold calling for the first time is call reluctance. If you’d rather be doing anything but dialing the phone, changing how you view the task ahead of you might be helpful!

Don’t worry — even seasoned veterans get bouts of call reluctance.

There are three big reasons for call reluctance. We’re going to go through each one and how to overcome it.

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Topics: MSP Marketing

Ask Intronis: How can I minimize downtime from breach to detection?

Posted by Lauren Beliveau on Apr 17, 2017 8:28:00 AM

Q: For my MSP, preventing and minimizing downtime for our customers is crucial—especially when we’re protecting data for businesses in highly regulated industries. What are a few improvements we can make that can really help us minimize the downtime from the time a breach occurs to when it is detected?

If your SMB customers have a high dependency on their data, it’s essential to get them back up and running as quickly as possible. So as an MSP, it’s crucial to make sure you have the right tools and best practices in place to help prevent a breach from happening and an efficient way to mitigate the risks and restore their data if it does.

To ensure that you have the right tools and best practices in place we spoke to Mark Ballegeer and Kyle Marsan, two members of the System Engineering team at Intronis MSP Solutions by Barracuda. Mark shared his tips on how to implement the right security solutions to prevent a breach, and Kyle gave advice on how MSPs can meet or exceed the tight RTOs that highly regulated industries are looking for.

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