Hurricane Joaquin turns out to sea: Do SMBs need to prepare anyway?

Posted by Anne Campbell on Oct 2, 2015 12:23:01 PM

Hurricane JoaquinInitial forecasts predicted that Hurricane Joaquin, a Category 4 storm currently battering the Bahamas, would strike the U.S. and become the first hurricane to make landfall in the United States in 15 months. Thankfully, the projected path of the storm has changed, with landfall now looking unlikely, however heavy rainfall, strong winds, and serious flooding are still expected up and down the East Coast throughout the weekend. And that means SMBs are still at risk.  

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Topics: Business Continuity and Disaster Recovery

Three ways to use BCDR statistics to improve client satisfaction

Posted by Achmad Chadran on Sep 9, 2015 10:57:37 AM

I sometimes wonder whether IT service providers feel like dentists.

Think about it. We all know it’s the right thing to do, but none of us really looks forward to going to the dentist. In the same vein, I can imagine the anxiety a small business owner might feel seeing his or her MSP’s number on caller ID. Yet given your commitment to protecting your clients’ IT applications and digital assets, this is totally unfair to you and to them. Like the dentist, you are providing an essential benefit, making sure your clients enjoy a clean bill of health.

Still, those old associations never go away, do they? That’s why you can always count on getting that little goodie bag — you know, the one with the floss, trial-sized toothpaste, mouthwash, and toothbrush engraved with your dentist’s name — at the end of each visit. What if you had a similar goodie-bag offering you could use to sweeten your client conversations?

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Topics: MSP Marketing, IT Services Trends, Business Continuity and Disaster Recovery, Customer Management, Saving Time, Automate Your Day

Using National Preparedness Month to build your business case

Posted by Lindsay Faria on Sep 2, 2015 12:00:00 PM

If disaster struck today, how would your customers fare?

While this is an important question to ask yourself throughout the year, it’s especially relevant today as we kick off National Preparedness Month. In an initiative sponsored by FEMA and the Department of Homeland Security, each September, National Preparedness Month encourages us to spend some time dedicating ourselves to being better equipped to manage through emergencies and disasters. The goal is to raise awareness of the need for preparedness and to encourage proactive disaster planning.

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Topics: Business Continuity and Disaster Recovery

Recipe for Success: A better approach for protecting business availability

Posted by Achmad Chadran on Jul 21, 2015 6:30:00 AM

Business availability protection is different from other types of data protection. With business availability solutions, timing is crucial, and success is usually measured in minutes.

The ultimate goal is to minimize downtime for business-critical operations such as online transaction processing (OLTP) systems and financial clearing and settlement systems. Business availability solutions are image-based, because recovering these types of applications requires restoring not just file data, but server (or virtual machine) operating system (OS) and volume data.

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Topics: Business Continuity and Disaster Recovery, VMware backup, Hyper-V Backup, Recipes for Success, Hybrid Local-Cloud

Protecting virtual environments: The Intronis ECHOplatform approach

Posted by Achmad Chadran on Apr 24, 2015 12:00:00 PM

Protecting_VM_Vid_ScreenCapVirtualization is now a mainstream technology. Steady innovation among both hypervisor vendors and their hardware partners has made server virtualization affordable for most businesses.

This makes virtualization’s ROI compelling even for small businesses, which now can run multiple application workloads on each physical server. But increased use of virtualization also creates new business risks. 

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Topics: Virtualization, Business Continuity and Disaster Recovery, VMware backup, Hyper-V Backup

16 Things the Data Loss Gremlins Hate

Posted by Anne Campbell on Mar 30, 2015 12:30:00 PM

The troublesome data loss gremlins are always plotting devious new ways to destroy your most important data and ruin your day—and your livelihood. As soon as you let down your guard, they’ll sneak up on you with a nasty surprise, like a security breach, a server meltdown, or a devastating fire that will leave you and your customers scrambling to pick up the pieces.

That doesn’t mean you’re totally defenseless, though. Every data loss gremlin has a weakness, something they hate with a passion because it keeps foiling their evil plans. Knowing what these weaknesses are will help you scare off Scratch, Scorch, Klepto, Mal, Mayhem, and Whoopsie Daisy and keep your data safe.

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Topics: Malware, IT Security, Business Continuity and Disaster Recovery, Cloud Backup and Recovery, Data Loss, Cyber Security

Quiz: Which data loss gremlin are you?

Posted by Anne Campbell on Mar 26, 2015 9:00:00 AM

With World Backup Day right around the corner, we’ve been spending a lot of time here at Intronis talking about the data loss gremlins and the major threats they represent to MSPs and their small business customers.

The problems the data loss gremlins can cause are serious. According to the National Archives & Records Administration in Washington, DC, 93 percent of SMBs that lose data access for 10 or more days are bankrupt in a year.

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Topics: Malware, IT Security, Business Continuity and Disaster Recovery, Cloud Backup and Recovery, Data Loss, Cyber Security

What SMB business continuity and disaster recovery plans are missing

Posted by Paul Hanley on Feb 25, 2015 11:40:00 AM

When we talk about business continuity and disaster recovery, data backup is always an important part of any suggested plan. And it’s true: if your SMB clients aren’t backing up their data, they’ll have big problems if they have a run in with malware or get hit by a natural disaster. A good disaster recovery plan is about more than just backing up files, though.

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Topics: Business Continuity and Disaster Recovery, Data Loss

Winter Storm Juno: What MSPs need to do to prepare

Posted by Anne Campbell on Jan 26, 2015 4:02:30 PM

Whether you call it Winter Storm Juno or “Snowmageddon 2015,” the massive blizzard headed for the Northeast is all anyone is talking about, at least up here in the Boston area. The blizzard warnings stretch from New Jersey to Maine, and current predictions call for 2 to 3 feet of snow. Weather forecasters have even started throwing out words like “historic” and “life-threatening.”

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Topics: Business Continuity and Disaster Recovery

BCDR: Make space for logic, clarity in your business continuity plan

Posted by Manny Veiga on Mar 24, 2014 1:03:00 PM

How do you know if the business continuity plan you've developed for a client is effective? As we've discussed in previous blog posts, it's important to have metrics to judge yourself against - we suggest RTO and RPO as two to start with.

But the speed of recovery is not the only important factor when it comes to business continuity. It's critical to also define the scope and long-term recovery objectives of your BCDR plan so that, in the time after an incident, the recovery process is clear and logical.

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Topics: Business Continuity and Disaster Recovery

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