16 Things the Data Loss Gremlins Hate

Posted by Anne Campbell on Mar 30, 2015 12:30:00 PM

The troublesome data loss gremlins are always plotting devious new ways to destroy your most important data and ruin your day—and your livelihood. As soon as you let down your guard, they’ll sneak up on you with a nasty surprise, like a security breach, a server meltdown, or a devastating fire that will leave you and your customers scrambling to pick up the pieces.

That doesn’t mean you’re totally defenseless, though. Every data loss gremlin has a weakness, something they hate with a passion because it keeps foiling their evil plans. Knowing what these weaknesses are will help you scare off Scratch, Scorch, Klepto, Mal, Mayhem, and Whoopsie Daisy and keep your data safe.

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Topics: Malware, IT Security, Business Continuity and Disaster Recovery, Cloud Backup and Recovery, Data Loss, Cyber Security

Ask Intronis: How can I run more efficient restores for my customers?

Posted by Courtney Steinkrauss on Mar 30, 2015 9:00:00 AM

Ask Intronis is a weekly advice column answering common questions from MSPs and IT service providers. It covers topics ranging from pricing and selling to marketing and communications—and everything in between. Submit your questions by emailing AskIntronis@intronis.com.

Q: My MSP business just introduced backup and recovery as a part of our service offering. When we need to perform a restore for a customer, we’re under tight time restrictions and need to get their data back as quickly as possible. So we want to make sure our process for restoring our customer’s data is really efficient. What are some of the best practices we can follow to speed things up and keep our customers happy?

We get it. In today’s crowded MSP market, small businesses are demanding IT solution providers who can deliver nearly 24/7 uptime, and that can be tough to do. When your small business customers experience a server crash or disaster, you’re responsible for restoring their information right away, ideally before they even notice there’s a problem.

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Topics: Cloud Backup and Recovery, Ask Intronis

Quiz: Which data loss gremlin are you?

Posted by Anne Campbell on Mar 26, 2015 9:00:00 AM

With World Backup Day right around the corner, we’ve been spending a lot of time here at Intronis talking about the data loss gremlins and the major threats they represent to MSPs and their small business customers.

The problems the data loss gremlins can cause are serious. According to the National Archives & Records Administration in Washington, DC, 93 percent of SMBs that lose data access for 10 or more days are bankrupt in a year.

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Topics: Malware, IT Security, Business Continuity and Disaster Recovery, Cloud Backup and Recovery, Data Loss, Cyber Security

Video: Reverse incremental backup and recovery explained

Posted by Achmad Chadran on Feb 9, 2015 12:00:00 PM

There’s a common misconception that backup techniques are interchangeable. Nothing could be further from the truth. Numerous backup techniques have evolved over time, each leveraging available technology and optimized to suit different requirements, use cases, and environments. Many techniques offer either efficient backup or reliable recovery. Reverse incremental, a lesser-known technique, enables both. To explain how it works, let’s compare it to two commonly-used backup techniques: full and incremental.

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Topics: Innovation and Ideas, Cloud Backup and Recovery, Intronis ECHOplatform

Ask Intronis: What should I say if a customer asks about reliability?

Posted by Courtney Steinkrauss on Feb 2, 2015 9:00:00 AM

Q: I’m getting close to closing a deal with a new customer, but they’re not that comfortable with technology and seem nervous about backing things up in the cloud. They keep asking about how reliable it really is. What can I say to reassure them and make them understand I have a backup solution they can count on?

Making the switch to cloud backup and trusting a service provider to take care of it and keep their data safe can be a big leap of faith for a small business owner. Basically, they want to know that their data won’t just disappear into thin air because it’s in the cloud.

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Topics: Cloud Backup and Recovery, Selling Cloud Backup, Ask Intronis

Less is more: Data backup sprawl is wasting your time and money

Posted by Manny Veiga on Jul 2, 2014 12:46:00 PM

Having options is normally a good thing. What's tricky is when you have so many options on your hands that it overcomplicates what should be a fairly simple process.less_is_more_sm

We're approaching that sort of reality in today's data backup environment. The IT channel is flooded with a wide variety of cloud backup vendors, and that can create administrative and financial challenges for MSPs. 

Storage industry analyst George Crump of Storage Switzerland spoke to some of the challenges of deploying multiple backup solutions in one environment at the two-day Storage Decisions conference, sponsored by Tech Target.

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Topics: Cloud Backup and Recovery

Forrester: More businesses want cloud backup and recovery

Posted by Manny Veiga on May 20, 2014 8:30:00 AM

A new study confirms the increasing inclusion of cloud backup as part of business continuity and disaster recovery plans – something we also observed in our 2013 State of Cloud Backup Survey.

According to new research from Forrester, more businesses rely on cloud backup - and cloud computing as a whole - to assist with disaster recovery.

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Topics: Cloud Backup and Recovery

Making Intronis your single-source data protection provider

Posted by Rick Faulk on Apr 11, 2014 12:30:00 PM

Several months ago, I took a trip to Chicago to visit with a few Intronis partners in the area. I was joined by our VP of Partner Success Jasmine Lombardi, and our goal was to re-connect with these partners and find out what Intronis could be doing to better serve them.

We learned a lot about the features, services, and support our partners want, but one message in particular really resonated with me. It involved MSPs’ need to save time and money by consolidating all of their data protection tools with one solution.

One partner put it very succinctly, saying "Give me one product… a single dashboard… the same tool that does everything."

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Topics: Cloud Backup and Recovery

How cloud backup can help your Windows XP migrations

Posted by Manny Veiga on Mar 27, 2014 1:00:00 PM

We're less than two weeks away from April 8, 2014 - the day when Microsoft will shut down support for Windows XP after 13 years. Our Product VP Chuck DeLouis calls this date "Christmas in April" for cyber attackers who want to exploit users who fail to upgrade to newer operating systems.

What exactly are the risks of keeping Windows XP past that date? And how can MSPs keep their clients' data safe when transitioning computers and systems to newer operating systems?

You can find the answers to both of those questions in our newly published Windows XP Expiration Tech Guide.

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Topics: Cloud Backup and Recovery

Best practices for managing data storage in the legal industry

Posted by Intronis Staff on Mar 25, 2014 1:00:00 PM

The legal sector has been a hot bed for technological innovation in the past decade, especially as more legal data is transferred into digital environments and formats.

Data management is one of the key aspects of legal sector IT management, and as a service provider, you should remember that the stakes are high for these clients. 

But when you consider the increasingly prevalence of electronic discovery (eDiscovery) in litigation proceedings, there is certainly a market for advanced data storage and management tools in law.

Of course, as with most channel engagements, you will need to back back up these technologies with reliable support. Failure to do so can hinder an MSP's ability to sell in the field, or can lead to tarnished reputations should something go wrong. 

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Topics: Cloud Backup and Recovery


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