Technology is constantly changing, and as an MSP you’re at the forefront of what products and services your SMB customers want. With new disruptive technologies coming into the marketplace on a daily basis, it can be hard to keep up. Disruptive technology is a cheaper, easier way to produce the same product in a new way, such as Google Maps replacing navigation systems.
With emerging trends in the marketplace, how do you know when it’s time to jump on board with a new technology and when you should wait it out? Recently we read The Innovator’s Dilemma by Clayton Christensen and discovered why some companies fail when a new product is introduced. Although you may think you’re safe from disruptive advances in the market—you aren’t.