Intronis ECHOplatform now supports Microsoft Hyper-V 2008 R2

Posted by Matt Kowalski on Jun 24, 2014 10:08:00 AM

As you probably know, earlier this month we announced our new Intronis ECHOplatform, which puts all the tools your need to protect your SMB customers under a single solution. Intronis ECHOplatform is our answer to one of our partners' biggest headaches – the consolidation of multiple backup solutions in a single, more easy-to-manage service.

By combining file, application, and image-level protection in conjunction with our centralized management portal, our partners can now use a single platform to cover all of their customers’ data types and recovery requirements.

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Topics: Intronis Support Center

The Intronis U2 Plan: Why we did it, why it works

Posted by Rick Faulk on Jun 20, 2014 8:55:00 AM

It's been a little over a week since we unveiled our new UPlan. As expected, I have received overwhelmingly positive feedback from around the Channel.

As also expected, we’ve heard from some in the industry who are wondering: “How are they able to offer the entire Intronis ECHOplatform for a fixed cost with unlimited cloud and unlimited local storage?” One partner went so far as to ask us if we had gone nuts. Another potential partner visited our booth at a recent tradeshow to "hear about the lies" because he just couldn’t believe it was true.

We told him, “It’s true!”

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Topics: Intronis Support Center

Alert: Malware tricks users into downloading CryptoLocker decryption tool

Posted by Manny Veiga on Jun 17, 2014 9:40:45 AM

Reports say cybercriminals are taking advantage of the recent news coverage around CryptoLocker to launch a phishing attack that tricks victims into paying for bogus software.

Bullguard Security says it has identified a spam email campaign that offers a CryptoLocker “decryption tool,” which it claims can restore access to files that CryptoLocker has infected and encrypted.

Attackers are hoping to drum up hysteria from victims who might have heard or read about CryptoLocker recently. The Today Show aired a segment on CryptoLocker just this morning, warning users against opening unfamiliar emails and reporting that several copycats are on the way.

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Topics: Intronis Support Center

Announcing the Intronis Knowledge Base and Partner Toolkit

Posted by Jasmine Lombardi on Jun 12, 2014 8:00:00 AM

This has been a big week for Intronis, and the announcements of our new Intronis ECHOplatform and flat-rate U2 Plan have generated a lot of excitement in the channel. But we’re not done yet!

The mission of the Intronis Partner Success team is simple – to help our partners be successful. And while we’re proud that our efforts to support our partners were recognized with a 2014 Best Channel Vendor award, we want to do more.

At our Intronis 360° Tour event today, we're announcing the launch of brand-new business-building resources that will help you take advantage of the business opportunity available to you.

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Topics: Intronis Support Center

Cryptowall: New ransomware picking up where CryptoLocker left off

Posted by Paul Hanley on Jun 11, 2014 1:40:00 PM

A new form of ransomware is on the loose, filling the void left by CryptoLocker. Several security blogs are warning IT pros about “Cryptowall”, which leverages social engineering and security exploits to encrypt its victims’ files.

Ronnie Tokazowski at PhishMe.com wrote an analysis of Cryptowall, explaining how users around the world have lost access to thousands of files after failing to pay the ransom.

Cryptowall tricks users into downloading infected attachments or clicking infected advertisements, and then takes advantage of security gaps in Silverlight, Flash, and Java to make its way onto computers, according to an alert from SANS Internet Security Center.

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Topics: Intronis Support Center

The Intronis ECHOplatform: Giving MSPs the power of choice

Posted by Chuck DeLouis on Jun 10, 2014 11:30:00 AM

Today we launched the Intronis ECHOplatform, which is available to partners on our U2 Plan pricing.

The launch is a major milestone for Intronis, as it’s the culmination of years of product planning and development.

We’ve expanded our data protection footprint significantly over the past few years, and most recently added support for physical system images and Hyper-V virtual machines this spring.

All of those improvements have enabled what we’re launching today. With Intronis ECHOplatform, you get the full range of our data backup technologies for a flat rate.

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Topics: Intronis Support Center

The end of per-GB pricing: The Intronis ECHOplatform and U2 Plan transform your business opportunity

Posted by Rick Faulk on Jun 10, 2014 9:01:00 AM

A few months ago I described our vision of a new way forward for Intronis: as your single-source provider of data protection. This week, that vision comes to fruition in the form of the Intronis ECHOplatform and our new “U2 Plan”, which puts an end to the industry’s legacy per gigabyte pricing model.

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Topics: Intronis Support Center

Next week, learn how Intronis will create unlimited MSP opportunities

Posted by Manny Veiga on Jun 4, 2014 4:00:00 PM

Next week will be big for Intronis. We’re making huge changes that will transform the data protection business opportunity available to MSPs forever.

You can get a first look at our big news at Autotask Community Live, from June 8 to June 10 in sunny Miami. You won’t want to miss our presentation Tuesday, June 10 at 1:40 p.m. in the Regency 2 room, where co-founder Neal Bradbury will provide the full details on how we’re making it even easier for partners to profit significantly when they sell data protection.

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Topics: Intronis Support Center

Coming to a city near you: The Intronis 360° Tour

Posted by Manny Veiga on May 30, 2014 11:00:00 AM

This summer, we’re bringing Intronis to your doorstep. Our team is hitting the road and offering our partners an up-close look at our new platform with a number of local events around the country.

The Intronis 360° Tour kicks off June 12, 11 a.m. to 2 p.m., at the Boston Marriott Burlington.

The first in a series of partner-focused events that will visit additional cities across the U.S, the free event is a unique opportunity for partners to interact with the Intronis team and learn first-hand what we have in store this summer.

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Topics: Intronis Support Center

How to prevent Intronis from being quarantined by Symantec antivirus

Posted by Paul Hanley on May 7, 2014 11:57:00 AM

UPDATE: We have been able to resolve the issue described in this post with the team at Symantec so that it will not continue in the future. This blog was published before the issue was solved, but we still advise partners to please follow the steps outlined below to ensure that the Intronis software is not blocked by any anti-virus programs.


Currently some Intronis partners are experiencing an issue where Symantec software flags Intronis as a virus and disables our backup software. We wanted to explain why the issue is occurring and offer two quick steps to fix it. 

Last week, Symantec rolled out an update to their SONAR technology and this started picking up our software as a false positive.

SONAR is the heuristic component of Symantec Antivirus (SAV) and Symantec Endpoint Protection (SEP). Heuristic definitions are theoretical signatures used to infer which programs are bad instead of using explicitly known definitions like in the old days.

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Topics: Intronis Support Center