Assessing the impact of containers on IT operations

Posted by Mike Vizard on Nov 19, 2015 10:10:34 AM

Arguably one of the most transformative technologies to come down the pike this decade has been the rapid rise of container adoption—most notably in the form of Docker containers. The shift toward relying on containers as a means of isolating developers from the vagaries of underlying physical and virtual infrastructure is clearly a major IT phenomenon.

The flexibility that Docker containers provide developers is now generally appreciated, but the impact that containers will have on IT operations as more applications built using containers move into production is not.

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Topics: IT Services Trends

Digital economy drives integration opportunities for IT services providers

Posted by Mike Vizard on Nov 13, 2015 12:00:00 PM

Regardless of the hype about the rise of the digital economy, increased awareness of the strategic role IT plays in business is driving up the number of integration projects requiring external IT services expertise.

In fact, a new survey of 1,045 global organizations conducted by Telstra, a carrier based in Australia, finds that six in ten of them expect digital partnerships to account for at least one-tenth of their revenue in the next 12 months. In the U.S, that number soars to nearly a third (29%) that expect digital partnerships to drive 10 to 25 percent of their revenue in the next 12 months.

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Topics: IT Services Trends

Converged systems set to transform the IT services landscape

Posted by Mike Vizard on Nov 10, 2015 9:53:41 AM

Regardless of how much systems inside data centers converge, the way they are managed will never be the same again. As a result, most IT service providers need to rethink how their IT infrastructure services are organized as we head into 2016.

A new report from Technology Business Research forecasts that the size of the converged systems market will grow from $11 billion in 2014 to $21 billion in 2019, representing a 15 percent compound annual growth rate.

That doesn’t mean traditional IT systems will disappear overnight. But it does mean that IT organizations are moving to a model where the management of compute, storage, and networking is increasingly unified.

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Topics: IT Services Trends

Transforming the delivery of network services

Posted by Mike Vizard on Nov 3, 2015 10:02:45 AM

After much gnashing of teeth about the merits of software-defined networks (SDNs) and network function virtualization (NFV) software, service providers are gearing up to deploy these technologies in production in 2016, and they expect their operating expenses to start decreasing significantly by the second year of deployment.

survey conducted by the market research firm HIS finds that 85 percent of service providers expect data center network operating expenses (OPEX) to decrease significantly, thanks mainly to the ability to manage networking across the data center at a higher levels of abstraction.

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Topics: IT Services Trends

Recipe for Success: Why break-fix customers are reluctant to switch to managed services

Posted by Courtney Steinkrauss on Nov 2, 2015 1:00:00 PM

Do you have a solid SMB customer base, but you’re struggling to transition to a true managed services model? Many MSPs are looking to make this shift, knowing that it can provide opportunities to bring in more recurring revenue. It can be a challenge, though, because small businesses don’t always see the value in managed IT services, and they stubbornly insist on sticking with the break-fix arrangement they’re familiar with. There’s usually a good reason for this stubbornness, and understanding it can help you overcome it.

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Topics: Growing Your MSP Business, IT Services Trends

The coming rise of managed IoT services

Posted by Mike Vizard on Oct 29, 2015 10:20:31 AM

Just about every aspect of IT lends itself to becoming a managed service in one form or another. But with the rise of the Internet of Things (IoT), the types of applications that organizations are thinking about deploying are becoming more varied. The problem is that many organizations aren't sure which applications will prove valuable enough to the business to deploy at scale.

As a result, interest in managed IoT services is on the rise. For example, at the Oracle OpenWorld 2015 conference this week, Tata Consulting Services (TCS), in cooperation with Oracle, unveiled a white-label managed IoT service spanning eight applications that customers can deploy using their own branding.

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Topics: IT Services Trends, IoT

Desktop-as-a-Service finally set to cross the cloud chasm

Posted by Mike Vizard on Oct 27, 2015 1:00:00 PM

A new survey of IT service providers suggests that in the age of the cloud demand for desktop-as-a-service (DaaS) is finally set to take off.

The survey of more 500 service providers that use software from Citrix finds that 71 percent of them expect revenue growth in this service category in the coming year, and more than half (52 percent) expect that growth to range between 16 and 50 percent. Another 17 percent expect revenue growth to be over 50 percent.

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Topics: IT Services Trends

Cloud professional services market to reach $59 billion by 2019

Posted by Mike Vizard on Oct 22, 2015 10:43:47 AM

With the number of workloads moving to the cloud continuing to grow at double-digit rates through the rest of the decade, the cloud professional services market is now expected to top $59 billion in revenue by 2019.

But, according to Technology Business Research (TBR), demand for cloud professional services has yet to significantly alter the competitive IT services landscape, with Accenture, IBM, and Hewlett-Packard continuing to dominate. In fact, the leading providers of IT services are already responding aggressively to increased demand for cloud computing expertise. For example, in addition to launching a dedicated business group to service customers moving workloads to the Amazon Web Services cloud, Accenture this week announced it has completed the acquisition of Cloud Sherpas, one of the early pioneers of cloud professional services.

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Topics: IT Services Trends

Back to the Future Day: A look at computing then, now, and beyond!

Posted by Anne Campbell on Oct 21, 2015 4:05:29 PM

No, it’s not a Facebook hoax this time. We’ve finally arrived at the day Marty McFly travels to in “Back to the Future II” — October 21, 2015, also known as Back to the Future Day. The Internet has been buzzing about what the movie got right (and mostly wrong) about 2015. Back to the Future stars Michael J. Fox and Christopher Lloyd even weigh in on the debate in this Toyota commercial.

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Topics: IT Services Trends, Microsoft Windows

The hybrid cloud could be a short-lived notion

Posted by Ron Miller on Oct 16, 2015 1:58:30 PM

There is big money forming behind the idea of the hybrid cloud, the notion of having workloads in a private data center and a public cloud service like Amazon Web Services. In fact, some say it's the driving motivation behind this week's massive $67 billion deal between Dell and EMC.

It's part of an overall strategy at IBM to endorse a hybrid approach. If you want to go to the public cloud, IBM has you covered. And if you're uncomfortable there, it has you covered too — and it wants to help you bridge the gap between the two.

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Topics: IT Services Trends, Cloud Trends

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