IT spending on public cloud accelerates

Posted by Mike Vizard on Jan 28, 2016 10:35:13 AM

While it’s difficult to say exactly how much money is pouring into public clouds, the growth rate is certainly staggering. This week, Gartner forecasted that public cloud spending will reach $204 billion in 2016, while International Data Corp. (IDC) predicted a more conservative $141 billion in public cloud spending by 2019.

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Topics: IT Services Trends, Cloud Trends

CIOs explain why so many IT projects fail

Posted by Mike Vizard on Jan 26, 2016 10:18:08 AM

Time and again IT services providers find themselves participating in an IT project that starts with great fanfare and enthusiasm only to see the fruits of their labor die on the proverbial vine. A new survey of CIOs conducted by POP, a provider of crowdsourcing software, suggests the reason for this is that the employees affected by that IT project never really bought into the project in the first place.

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Topics: IT Services Trends

Appreciating 2015 as a hump year in a decade of IT innovation

Posted by Mike Vizard on Dec 30, 2015 8:28:00 AM

Because Wednesday sits in the middle of the work week, people often refer to it as a “hump day” they need to get over before enjoying the fruits of their labor on the weekend. In many ways, 2015 has been a “hump year” that IT service providers needed to get over before enjoying the fruits of their labors for the rest of the decade.

So far, the two most dominant IT trends of the decade have been mobile and cloud computing. While both trends have already generated billions in revenue, they are still in the early stages of development, and the impact these technologies will have on the way business processes are developed and managed is just beginning to be felt. For example, IT organizations are just now appreciating how agile they can truly be in terms of standing up new services. Similarly, most organizations are coming to understand how mobile computing allows them to extend their business processes in a way that enables them to get much closer to their customers.

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Topics: IT Services Trends

CFOs to drive systems integration investments in 2016

Posted by Mike Vizard on Dec 28, 2015 12:30:00 PM

One of the primary drivers of new application investments has been chief financial officers (CFOs). They are anxious to take advantage of advanced analytics to gain more granular insight into the overall performance of the business.

Investment in systems integration

new survey of 114 CFOs conducted by Intacct, a provider of financial management software delivered as a cloud service, notes that 71 percent of the CFOs survey said that systems integration would be their top area of focus for technology investments over the next 18 months.

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Topics: IT Services Trends

Complexity of multiple cloud applications starts to rear its ugly head

Posted by Mike Vizard on Dec 23, 2015 11:30:00 AM

Now that many IT organizations are getting a handle on managing more than a handful of cloud applications, the areas where they need extra help is becoming much clearer.

A new survey of 148 IT professionals conducted by Beagle Research Group and thinkjar on behalf of, a provider of ERP applications delivered as a cloud service, finds that just under 40 percent of the respondents are now managing four or more applications in the cloud.

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Topics: IT Services Trends

MSPs need to come to terms with Apple

Posted by Mike Vizard on Dec 15, 2015 10:12:02 AM

Like it or not, managed service providers are being asked to manage all manner of Apple devices these days, and that’s both a blessing and a curse. The proliferation of Apple devices inside many organizations prompts them to look for outside help to manage increasingly complex IT environments. However, managing Apple devices generally requires a dedicated platform, which increases the cost of delivering managed services.

But, a new survey makes it clear that MSPs will have to come to terms with Apple. In the survey conducted by JAMF Software, a provider of management software for Apple systems and devices, 67 percent of the 1,300 IT professionals surveyed said that Macintosh systems will continue to cut into Windows PC market share for at least the next three years.

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Topics: IT Services Trends, IT trends

Increase in external integrations sparks new opportunities for MSPs

Posted by Mike Vizard on Dec 1, 2015 2:53:35 PM

IT organizations have historically focused most of their integration efforts on business processes within the four walls of the proverbial enterprise. But now with the rise of REST application programming interfaces and the coming of the Internet of Things (IoT), much of that integration activity is shifting to external partners.

In fact, a recent survey of 1,000 IT decision makers conducted by Equinix, a provider of hosting and network services, finds that the number of interconnected enterprises is set to grow from 38 percent today to 84 percent by 2017.

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Topics: IT Services Trends

Assessing the impact of containers on IT operations

Posted by Mike Vizard on Nov 19, 2015 10:10:34 AM

Arguably one of the most transformative technologies to come down the pike this decade has been the rapid rise of container adoption—most notably in the form of Docker containers. The shift toward relying on containers as a means of isolating developers from the vagaries of underlying physical and virtual infrastructure is clearly a major IT phenomenon.

The flexibility that Docker containers provide developers is now generally appreciated, but the impact that containers will have on IT operations as more applications built using containers move into production is not.

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Topics: IT Services Trends

Digital economy drives integration opportunities for IT services providers

Posted by Mike Vizard on Nov 13, 2015 12:00:00 PM

Regardless of the hype about the rise of the digital economy, increased awareness of the strategic role IT plays in business is driving up the number of integration projects requiring external IT services expertise.

In fact, a new survey of 1,045 global organizations conducted by Telstra, a carrier based in Australia, finds that six in ten of them expect digital partnerships to account for at least one-tenth of their revenue in the next 12 months. In the U.S, that number soars to nearly a third (29%) that expect digital partnerships to drive 10 to 25 percent of their revenue in the next 12 months.

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Topics: IT Services Trends

Converged systems set to transform the IT services landscape

Posted by Mike Vizard on Nov 10, 2015 9:53:41 AM

Regardless of how much systems inside data centers converge, the way they are managed will never be the same again. As a result, most IT service providers need to rethink how their IT infrastructure services are organized as we head into 2016.

A new report from Technology Business Research forecasts that the size of the converged systems market will grow from $11 billion in 2014 to $21 billion in 2019, representing a 15 percent compound annual growth rate.

That doesn’t mean traditional IT systems will disappear overnight. But it does mean that IT organizations are moving to a model where the management of compute, storage, and networking is increasingly unified.

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Topics: IT Services Trends

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